Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,978 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jun 10, 2015

Watch Out Staright Men

Recommend
CEO approval
Business Outlook

Pros

Excellent work environment. Nice and low stress

Cons

Poor training. They don't even have a training program in place for management besides videos you have to watch. Without this training, most of it is off the cuff training and you are expected to perform to 100% standards without exactly knowing what those standards are. They seem to give preferential treatment to women and gay men.

1.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Pros include discount on products and 50% off salon services.

Cons

SOmetimes pay checks have come late. WHen I was first hired I went unpaid for the first few weeks I worked for over three months. Communication is terrible. I tried reaching out to higher management on multiple occasions. Emails were never responded, phone calls were never returned. Additionally, Ulta gives the allusion that it is a fine retailer but operates more like Walmart. Ulta is open regular business hours on all holidays except Christmas day and for the poor employees who are stuck working long hours on holidays they do not get compensated with time and half. There is no room for growth. Only once have I seen someone moved up from within and then their pay was not equally compensated. Usually Ulta hires outsiders with little retail or cosmetic industry skills. They do not provide adequate training for the salon team either. Many of the girls do not know how to perform basic services that are offered. Expectations are high for sales goals yet stores are not supplied with even half the payroll to hit said goals. Clients complain regularly that there are not enough associates to help them. I also work regular shifts where I do not receive a break. This is the norm and upper management has vocally mocked an associate who voiced concern over not receiving a break.They also expect venders to make up for the lack of man power which is not their job. Finally, very little training is given to employees and good luck asking for help.

4.0
Jun 4, 2015

Stylist

Recommend
CEO approval
Business Outlook

Pros

Clients and my love for what I Do

Cons

Management Too many get their money back for nothing

Viewing 163 - 165 of 13,978 Reviews

Glassdoor has 14,282 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.