Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,978 total reviews)
avatar

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Apr 2, 2015

Growing too fast

Recommend
CEO approval
Business Outlook

Pros

Discount on products including prestige makeup and salon services. Decent pay. Great training materials created at corporate level, however given almost no time to realistically utilize them in the store.

Cons

Where to start very challenging big box atmosphere that pretends to be a specialty store. Extremely high staff turnover due to impossible work load. Huge stores with often just 2 people working at once on retail floor. Managers end up running a register for a large part of the day. Low stock levels in smaller stores make unhappy customers. Extremely high theft.

5.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Watching the ever evolving world of beauty

Cons

Not much except the fact that they do alot of temp hire and don't include them in the quote "ulta family" even though temps are hired to do all the excess the employees there don't due.

2.0
Jan 19, 2015

Review of Ulta Beauty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a fun, fast-paced industry to work in.

Cons

Customer experience is not woven into the fabric of this organization. It translates into how they treat their customers and their internal focus that drives their decisions. While they say they care about customers, their actions speak louder than their words. This organization continues to find financial success and while that lasts, the organization will continue to take a "if it ain't broke, don't fix it" approach. Once that starts to change, I don't believe the right people / talent are in place to address the financial downturn that is inevitably going to occur.

Viewing 172 - 174 of 13,978 Reviews

Glassdoor has 14,282 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.