Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,978 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Nov 13, 2014

Over worked, extremely under appreciated!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratitude/ free makeup was very nice. But managers toke the best picks first.

Cons

Lake of communication between managers. EXTREMLY high turn over rate. No matter how hard working, or passionate you are for the company, they will not promote you. Do not work well with other schedules. had to work nights for a whole week, which really messes up sleep schedule. Doing truck at 5 am. And by the end of your shift you will be DEAD. scheduled till 10 pm, but won't get out until 1 in the morning! if you work for ulta, you can NOT have a family, or a life outside of work! Getting free makeup is great, don't get me wrong. But it will not pay your bills. managers are over worked, and too much is expected out of them. Because of managers being under valued and taken for granite, they will not be very pleased to work with. I strongly believe anyone with an amazing work ethic will be worked to the bone and taken and advantage of, until they snap. being a manager for ulta beauty will effect your soul. and your home life. They expect each guest gets "customer service", but in reality they have no clue what that means. I'm a strong believer in customer service and we are trained to do everything but that. Corporate will judge you on your apperance. Fact.

2.0
Nov 2, 2014

Very clique. NO leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, Salon discount. Knowledge of beauty information (makeup techniques, ect...)

Cons

No leadership, vey clique. one of the few worst managers I've ever had! The managers simply do not do anything. They sit in the office & break room playing & gossiping with associates and/or vendors vs managing the floor & helping guests. Not focused on customer service. Favoritism with select associates & vendors. The ones they do not care about, they are simply rude to. There was no training. They simply put forms & videos in front of you& that is it. Company seems not to care about training, morale and the guest.

1.0
Oct 26, 2014

Horribly ran company

Recommend
CEO approval
Business Outlook

Pros

Employee discount Contests and raffles to win makeup baskets

Cons

Literally everything else that comes with being employed by ULTA

Viewing 178 - 180 of 13,978 Reviews

Glassdoor has 14,282 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.