Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,972 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

New CEO. But like any new employee, check back in 2-3 years. It takes every normal person that much time to acclimate to a new position either way to see what realistically will stick - good or bad. NO OTHER PROS.

Cons

Employees who have been there a long time are dead weight. They have no work ethic, no ethics period, and there are no values at this organization. All Fat, and lazy. Eat too much and on the internet all day. This place is stuck and will not be around long. Will be eaten up by Sephora or another competitor because it will implode if the new CEO can't get all the management aligned and on down the food chain. What is the saying- it stinks from the top? The stink has gone from the top to the bottom and they love the way it smells..... it must be the ULTA FRAGRANCE OF CHOICE.... STINK.... DON'T go here for about 2-3 years unless you are going to be homeless.

1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting tipped for brow bar services. Working at a beautiful counter. Lovely customers for the most part. Lovely coworkers for the most part. The Benefit brand is a fun product line to work with.

Cons

As an Arch Expert you have to meet sales goals and a services goal. That is absolutely fine.There are things that work against you meeting those goals. You also have to help all customers all over the store which eats up your time from meeting those goals and only those goals count. All of the other brands that you sell, all of the other revenue that you make for Ulta goes unaccounted for. Also you are limited to mini makeovers this is counterproductive to your sales goals because you can only spend so much time with each client and only show them a few products. If we were allowed to do a clients make-up fully, you would have the opportunity to let them experience more products and open up the possibility of more sales! The reason behind this is because the salon in the store has a make-up application as a service and this competes with that service. I do not see that many people coming in to get their make- up done and paying for it, clearly we are losing out on money.

3.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent starting wage Health Benefits Flex schedule Helping Customers Discount

Cons

Heavy workload, inadequate payroll for tasks expected No support from Field Leadership Recognition/ Appreciation for Associates Inexperienced Store Managers Imbalance in Division of Responsibilities for each Manager/Favoritism Low opportunity for Growth/Advancement

Viewing 25 - 27 of 13,972 Reviews

Glassdoor has 14,276 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.