Is Ultimate Medical Academy a good company to work for?

Ultimate Medical Academy has an overall rating of 3.8 out of 5, based on over 1,523 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at Ultimate Medical Academy to a friend and 78% have a positive outlook for the business. The best reviews about Ultimate Medical Academy have been left by employees working as Associate Manager , Adjunct Instructor and Associate Director .

Does Ultimate Medical Academy pay their employees well?

According to anonymously submitted Glassdoor reviews, Ultimate Medical Academy employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Ultimate Medical Academy. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Ultimate Medical Academy?

80% of Ultimate Medical Academy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ultimate Medical Academy 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ultimate Medical Academy?

Admissions Representative (181) , Career Services Advisor (112) , Instructor (39) , Learner Services Advisor (35) , Online Admissions Representative (32) , Career Advisor (28) , Manager (23) , Financial Aid Advisor (21) , Student Finance Advisor (20) , Career Service Advisor (19) , New Student Advisor (19) , Adjunct Instructor (15) , Director (13) , Senior Admissions Representative (12) , Associate Director (11)

What are the pros of working at Ultimate Medical Academy according to real employee reviews?

"Pay: the pay is good if you started 2yrs ago went from $19 to $16 an hour." ((in 157 reviews)); "The benefits are great and so is the PTO." ((in 63 reviews)); "Great people to work with" ((in 49 reviews)); "Work from home and decent co" ((in 38 reviews)); "The leadership is great!" ((in 32 reviews))

What are the cons of working at Ultimate Medical Academy according to real employee reviews?

"Extreme favoritism" ((in 21 reviews)); "no job security here at all and when we call people there have been five other people who have called already" ((in 19 reviews)); "Disorganized and clueless upper management in certain departments." ((in 12 reviews)); "Even if you are a salaried employee, you have to use 6 days of your PTO each year in December for UMA holiday break which means you can't use all of your PTO towards your choice of days off." ((in 12 reviews)); "Long hours spent on the phone each day" ((in 11 reviews))

What are employees saying about Ultimate Medical Academy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ultimate Medical Academy layoffs and their outlook for job security at Ultimate Medical Academy in 2026.

What are the top reviewed Ultimate Medical Academy locations?

Tampa , Clearwater , Phoenix , New York , Houston , Atlanta , Orlando , Charlotte , Las Vegas , San Antonio , Lakeland , Miami , Brandon , Wesley Chapel , Charleston , Florida City , Tampa Palms , Florida Ridge , Jersey City , Florence , Roy , Spotsylvania , Tempe , Temperance , Raleigh , Austin , Smithville , Dallas , Irving , Columbus

Ultimate Medical Academy reviews

3.8

80% would recommend to a friend

(1,502 total reviews)

Alexandra Schaffrath

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

Ultimate Medical Academy has an employee rating of 3.8 out of 5 stars, based on 1,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ultimate Medical Academy employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 18, 2025

Beware! This is prison!

Admissions representative

Recommend

CEO approval

Business Outlook

Pros

Remote, decent benefits, provide equipment, schedule options, constant learning about different things.

Cons

1. No work like balance - Be prepared to be pressured to work over time to meet your expectations or be belittled if you don't become a workaholic to hit your budgets. 2. Favorites - Speaking as one of the "good employees"meaning, I am not in trouble, and always hitting budgets. I can see the favoritism and how the "liked" reps always have it a little better. 3. HR is fake - They are on management's side, don't even try to complain, they will take it against you. Seen with my own eyes. 4. Fake PTO - You don't manage your PTO. They do. You can have 6 hrs of Overtime and if you are out for 5 hrs, they will still make you use your PTO for those 5. (Again, no work-life balance). 5. No down time - calls are back to back every 10 seconds. You will dial 400+ calls a day and will have to talk an approximate of 3 hrs, and you HAVE to sound happy, or don't come to work. 6. Toxic environment - Last but not least... the MICROMANAGEMENT is EXHAUSTING! They are ALL OVER YOU they constantly monitor how many calls you place, how many seconds you waited to hang up/place class, they get in your ear while you are on the phone with students and interrupt to "help" causing more confusion, can't go to the bathroom during certain hours of the day, they randomly call you on camera if you are away for more than 5 minutes, and the worse part, you can get in compliance for the smallest thing. We are treated like computers who can't forget anything or make a mistake bc it will cost us our job. 7. This job is not about helping students, it's about the numbers - Not performing (not enrolling or starting enough students) is counted as a behavior, they will make you harrass students to the point where they ghost you and then they will blame it on you because you saying you are not being directive.

Ultimate Medical Academy Response

1y

Thank you for sharing your feedback. At Ultimate Medical Academy, we deeply appreciate the dedication and hard work of our team members as they support students in achieving their educational and career goals. We understand that working in a fast-paced, student-focused environment can present challenges, and we are always looking for ways to improve the experience for our employees. We encourage open dialogue and value honest discussions about work-life balance, team dynamics, and professional growth. Our leadership and People and Culture teams are committed to fostering a supportive culture where team members feel heard and empowered. If there are concerns about workload, expectations, or any other aspect of the employee experience, we strongly encourage ongoing conversations with managers or our People and Culture team to explore solutions that align with both personal and professional well-being. Our mission is to provide healthcare education and career training to students, and we recognize that our employees are the driving force behind that mission. We remain committed to continuous improvement and appreciate all perspectives that help us grow as an organization. If you feel comfortable, we’d like to ask that you please reach out to our People and Culture team so that we may discuss your concerns in more detail.

3.0

Mar 17, 2025

Helping grads get hired

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Remote No micro management Freedom

Cons

Sales driven Pressure Repetitive Quota

Ultimate Medical Academy Response

1y

Thank you for taking the time to provide your feedback. We’re glad to hear that you value the remote flexibility and the autonomy that comes with your role. At UMA, we strive to create an environment where our team members feel supported while making a meaningful impact in the lives of our students and graduates. We recognize that roles in student support can come with expectations and goals designed to ensure student success. We are continuously working to balance these expectations with the well-being of our team members and appreciate insights that help us refine our approach. Our mission is rooted in helping students and graduates succeed in their careers, and we couldn’t do that without dedicated professionals like you. We encourage open discussions with leadership to ensure that expectations and goals are aligned with both individual and organizational success. Your feedback is invaluable in helping us evolve and enhance the employee experience. If you feel comfortable, our People and Culture team would love to hear more about your experience. Please email our team at hrcares@ultimatemedical.edu.

3.0

Mar 12, 2025

It's okay...

Admissions representative

Recommend

CEO approval

Business Outlook

Pros

Remote Good Pay (base and raises) Good culture (dependent on the manager) Training Tech provided Schedule PTO Health insurance

Cons

Leads/Lead flow. The Admissions job is call center/sales. The leads that you get are very wishy washy unless you're new to the company; new hires tend to get better leads. The metrics are UNATTAINABLE unless you're a new hire. The company NEEDS to procure better leads to make sure we can do our jobs to the best of our abilities.

Ultimate Medical Academy Response

1y

Thank you for sharing your experience. We’re glad to hear you appreciate UMA’s remote work, culture, and benefits. We understand that lead distribution and metrics are important factors in your role, and we value your feedback on this. If you feel comfortable, we’d like to ask that you please reach out to our People and Culture team at hrcares@ultimatemedical.edu so that we may discuss your experience in more detail and see if there is anything that we may do to help.

Viewing 118 - 120 of 1,502 Reviews

Jobs at Ultimate Medical Academy

Admissions Representative

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Admissions Representative

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Admissions Representative