Uniqlo reviews

3.1

41% would recommend to a friend

(7,540 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Nov 25, 2013

Interactive

Recommend
CEO approval
Business Outlook

Pros

Its a fast paced environment, with a lot of client interaction. Good discount and pay isn't half bad for a retail store.

Cons

Long shifts, crummy hours. The emphasis they place on the "goal" it too much! We aren't getting s piece of the millions made a month so why bother.

1.0
Nov 23, 2013
Recommend
CEO approval
Business Outlook

Pros

This review is for Uniqlo's UMC program. - The UMC program offers an accelerated and intensive retail experience. *If you have never worked in retail, this is the great place to start. In 6 months, you will learn all the ins and outs of retail store operations. - Uniqlo is rapidly expanding and it offers a lot of good career opportunities. *As a rapidly growing company, Uniqlo offers a lot of good career opportunities for their employees to grow and excel. - The job is relatively easy, not a lot of mental stress. Even on the store manager level, very little analytical & quantitive skills are required for the job (not sure whether this is a pro or con). *Not a pro for me.

Cons

- Too much politics/power playing among inexperienced young managers. *You have to know how to play their game and play it well to move forward in this program. - The current UMC program has no set structure. *Uniqlo is working on a structured training program for its future manager candidates. It would be much better when that program is in place. - No set working schedule & late hours & overnights. *If you trainers like you and you get on their good side, they will give you good hours or else be prepared to come out at earliest by 11:00pm for at least 3 out of 5 days a week. - Bad compensation and benefits. * I was sent to other Uniqlo locations that took up more than 1 hour to travel outside my normal commuting time and I was not reimbursed of any form of travel compensation. I don't think the management is fully aware how bad this type of practice looks on an established big retailer like Uniqlo. In the long run, the little money they save does far more damage to the company's image and reputation. - There are certain individuals who professionalism and integrity are highly questionable. If that person turns out to be your direct trainer, then your fate is sealed. *Two days after I submitted my resignation letter to the HR. Someone from the management's level, edited my weekly schedule to make it seem like I did not show up on time for work for my last two days at Uniqlo. I knew then my decision to quit was so right.

2.0
Nov 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Great customer service training and improving general work habits, good networking, fun environment for a certain amount of time.

Cons

Politics and popularity contest and unnecessary work procedures. Also, there could be a better benefits package. HR and management seem to manipulate and abuse workers to take advantage of them.

Viewing 7429 - 7431 of 7,540 Reviews

Glassdoor has 8,859 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.