Unishippers reviews

3.4

63% would recommend to a friend

(363 total reviews)
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Tom Madine

72% approve of CEO

61% positive business outlook

Unishippers has an employee rating of 3.4 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unishippers employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

363 reviews
5.0
May 26, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

You sell a great service and work with the best people in the industry.

Cons

Slow start, but worth the effort.

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Unishippers Response
8y
It’s great to receive positive feedback! We’ll make sure it’s passed on to your Unishippers office.
4.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

CRM tools provided, sales methods/system in place, and onboard new hires training (which is in Utah at franchise's corporate HQ) is comprehensive and gives you the chance to get out of town for a full week since having to travel to Utah to complete the program. Company paid holidays, PTO, training initially (pays for the costs for all new hires to attend), annual convention meeting write-off expenses, small company feel with big corp[oration capabilities, decent 3PL pricing to offer customers who switch and book through your service, and many others. Each franchise is owned by a different person or management group nationwide so it really is dependent on who owns the territory that you work for, some owners do control or own multiple territories.

Cons

Very competitive industry, pricing was strong in comparison to competitors in the market, and Unishippers as an entire company of franchises has a good relationship with all the carriers and is somewhat demanding of them,as well, in terms of how they service their account customers in each territory, which is nice the company is backed up well by the actual shipping carrier companies who are performing the services on behalf ogf the 3Pl. Difficult to manage too many accounts and grow those relationshjips due to time constraints and an inability to service the accounts personally. You are left to rely on your inside account management and logistics scheduling staff members and hope that they attend to your clients properly, which often is not the case of how you would handle the account when issues arise. As a result of this you lose a lot of business even though it is not your fault and beyond you control in multiple ways internally and externally with the carrier-side service level of performance. Therefore, you end up having to replace a lot of accounts over and over again, so difficult to create a residual pay-out in commissions that is anything more than small incremental growth over time - 3 steps forward and 1-4 steps back, depending on the month or year or internal employees who have not been fired yet so are servicing your accounts in the meantime until then. This can cause significant damage to any progress you have made incrementally in increasing your monthly shipping repeat business obviously.

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Unishippers Response
8y
Thank you for taking time to post a review. We’ll make sure your feedback is shared with your Unishippers independently owned and operated office so they can address your concerns.
3.0
May 14, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

Great intro position and the people are friendly. Great story to business purpose. Decent enough training was provided. Customers seem to like the company.

Cons

Too narrow range in services at a reasonable rate. The software seems dated and really the company dies not seem viable. I would not really reccomend.

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Unishippers Response
8y
Thank you for taking time to post a review. We’ll make sure your feedback is shared with your Unishippers independently owned and operated office so they can address your concerns.
Viewing 304 - 306 of 363 Reviews

Glassdoor has 376 Unishippers reviews submitted anonymously by Unishippers employees. Read employee reviews and ratings on Glassdoor to decide if Unishippers is right for you.