Unisys reviews

Promotion based on knowing each other, people in management position that have no clue what they are doing and hide this from higher management abroad, threaten you if you want to report problems, not told to higher management = no problem, unlogical and uneffective procedures, less agents work dedicated than admitted to clients, promotion if achieved, you keep your title and salary for three months but work on the higher job, once allowed to go higher, you may actually have to work for less as "that's how company policy is" even though responsiblity increases. Should you work in shifts, they will throw you around one day to another from day to night with the excuse of "training" but your "training" is just doing daytime job. Noone explains a thing you just get thrown into cold water.

The cons of the place are not any different than any other call center. There are good days as well as bad and it is always good to remember that if you cannot handle people that are upset, this is not the job for you.