United Airlines reviews

3.8

73% would recommend to a friend

(7,197 total reviews)
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Scott Kirby

67% approve of CEO

72% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

10 days off a month Decent pay for the position Very little micromanagement Pilots are professional over the phone Unlimited shift trading and flexible schedules Plenty of overtime Two and a half weeks of mandatory paid time off

Cons

Lots of corporate garbage Pointless performance metrics, want us to ask for surveys, which nobody asks for, and pilots do not take anyway Some of the assistant managers are not helpful and give an attitude when you ask for help Pay is lower compared to its competitors (southwest pays more) NON UNION

Viewing 4 - 6 of 7,197 Reviews

Glassdoor has 8,020 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.