United Airlines reviews

3.8

73% would recommend to a friend

(7,168 total reviews)
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Scott Kirby

64% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy enough, and the ability to trade shifts with co-workers allow for a solid amount of schedule flexibility. The job itself is seen as a “foot in the door” to other, better paying jobs in the NOC, and it often is.

Cons

One of the lowest paid positions in the NOC. The attendance policy is extremely strict, but not enforced equivocally. Scheduling is the only department in the company that requires you to stay in your position for 18 months before going to another department. However, if you want to stay in the department, management will constantly break that rule to promote people they like. Over 40 new hires in 2026 so it’s currently the blind leading the blind with training.

Viewing 4 - 6 of 7,168 Reviews

Glassdoor has 7,985 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.