United Airlines reviews

3.8

72% would recommend to a friend

(7,197 total reviews)
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Scott Kirby

66% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Sep 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Most people work for an airline for the flight benefits. Due to the reduction of flights and the ability for software to better determine the amount of seats to oversell a flight, it has become increasingly difficult for airline employees to get a free or reduced flight.

Cons

With the increase in oil prices the airline is losing millions per month, as a result salaries are being slashed. Promotions are rare and getting a promotion does not guarantee a pay raise. Union employees are now grouped into tiers, basically you have employees performing the same job function being paid differing salaries, this creates resentment and abuse.

2.0
Sep 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are great: you, your spouse/designated companion, and parents are eligible for unlimited flight benefits. In addition, you receive travel passes for your friends.

Cons

Morale is low and Sr. Leadership does little to improve work environment.

1.0
Sep 22, 2008
Recommend
CEO approval
Business Outlook

Pros

You can travel if you are single and have the time. It is space available travel so if there are no seats left after the normal passengers are boarded, you will wait until the next flight. You can usually get out the same day if you are alone, but if you have more than one, than you could be there for days i.e. Hawaii- space available passengers have been stuck for days trying to get out of Hawaii. Not good if you have to be at work the next day.

Cons

The worst moral I have ever experienced at any company. Our CEO is on the record for saying "moral is not his problem". They treat the employees with the attitude that "your lucky to just have a job". The upside is that if we get new management that wants to run an airline like Southwest management, we would be the #1 major airline in the country. Pay is far below competitors.

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Glassdoor has 8,020 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.