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      United Airlines

      Engaged Employer

      United Airlines reviews

      3.8

      72% would recommend to a friend

      (7,198 total reviews)
      avatar

      Scott Kirby

      66% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.1

      Senior management

      United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jan 13, 2022

      Is seeing the world worth going against your morale?

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Opportunity to see places you've never imagined -Don't have to work with the same people everyday -A few reasonable perks and discounts -Room for growth -Fast growing company -Easy to commute most places if you plan accordingly

      Cons

      -On reserve forever! -More drug tests than covid tests -Very senior FAs are very entitled & a bit lazy -Company is very dismissive when you report valid issues -Transfers take a LONG time -Unless you're in management, they'll never let you forget you're disposable -Administrative team is very disorganized -Diversity efforts feel like a front most days

      1.0
      Oct 15, 2021

      If you want to be a Flight Attendant, pick another company

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, amazing Union reps.

      Cons

      The company itself treats its employees terribly. Overworking, not enough pay (you don’t get paid for half the day you work), extreme fatigue because of very crew rests. They treat mothers worse & do nothing to help with the conflicts that may arise with motherhood.

      4.0
      Apr 28, 2021

      A great company with strong foundations.

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Health/Dental/Eye Incentives and extra pay add up You can pretty much work whenever from wherever. Union representation saved our jobs during COVID, thanks to Sara Nelson. Great leadership

      Cons

      *Internal division due to merger of companies. *Very different standards in product. You may fly a brand new 787 Dreamliner with the latest technology one day, and then an obviously aging 737-700 the next. *As mentioned above, United does amazing in innovation such as their app, carbon footprint, and so forth, yet it’s still lagging their competitors in onboard product, wifi, entertainment, and connect-ability to the ground. *This job has the potential to change your life. You will experience things that most only dream of. It’s rewarding, freeing, spontaneous, and oh so fun. It is still a job though. They’ll be times of constant work, early wake-ups, drunk passengers, crying babies, difficult coworkers, and more. But it is honestly, the best job in the world and that’s why people don’t want to leave it. It’s a strong family.

      Viewing 25 - 27 of 7,198 Reviews
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      Glassdoor has 8,021 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.