Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (18) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"The work is not very difficult, the people are extremely helpful" ((in 5 reviews)); "Flexible schedule, let you come late and call out" ((in 3 reviews)); "Can make money if you hit bonus" ((in 3 reviews)); "Remote work from home position" ((in 3 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 4 reviews)); "Favoritism to top sales performers but you can make a living." ((in 4 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(106 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

5.0

Dec 3, 2020

great company

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

lots of opportunity available to move up in the company, there's always work to be doing and the days go by quickly. all the supervisors are great and the environment is comfortable. everyone can get along like adults.

Cons

odd shifts some days. 8-4 but once a week you work a 10-6 and a 1-9. every so often you have to work a late friday night, which is 8pm.

United Collection Bureau Response

Great to hear! Thank you for sharing!

2.0

Oct 6, 2020

So so

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Pretty laid back environment for the most part

Cons

Bonus is not easy to get

United Collection Bureau Response

Please see your leader, we want to help you get there!

3.0

Oct 5, 2020

Decent

Accounting clerk

Recommend

CEO approval

Business Outlook

Pros

The work is not very difficult, the people are extremely helpful

Cons

Not much room for advancement, not enough work to fill up the day

Viewing 46 - 48 of 106 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Collections Representative | Sales & Call Center Experience

Bilingual Debt Collection Specialist

Correspondence Response Specialist

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Ratings by demographic groups

Reviews by job title

great company

So so

Decent

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