Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (18) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"The work is not very difficult, the people are extremely helpful" ((in 5 reviews)); "Flexible schedule, let you come late and call out" ((in 3 reviews)); "Can make money if you hit bonus" ((in 3 reviews)); "Remote work from home position" ((in 3 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 4 reviews)); "Favoritism to top sales performers but you can make a living." ((in 4 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(106 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

3.0

Sep 17, 2020

Okay

Compliance associate

Recommend

CEO approval

Business Outlook

Pros

First shift , long lunch breaks

Cons

Not such great working equipment

1.0

Sep 16, 2020

Very fake.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The employees were fantastic to be around because they kept their heads up regardless of the mistreatment by upper management.

Cons

My entire experience has been terrible with UCB, I leveraged myself to gain a better position because they were in dire need, but I only did it so I would be able to gain the experience and move on elsewhere. Terrible with compensation due to the amount of work you have to put in on a day to day basis.

4.0

Aug 29, 2020

It was alright

Collection specialist

Recommend

CEO approval

Business Outlook

Pros

Fun environment. Culturally diverse. Some promotional opportunities.

Cons

Strange schedule. Promises of bonus are false and much harder to achieve, as well as very little return for bonus.

Viewing 49 - 51 of 106 Reviews

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United Collection Bureau reviews

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Ratings by demographic groups

Reviews by job title

Okay

Very fake.

It was alright

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