Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Flexible Schedule and it's easy to pass quality." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 5 reviews)); "The work is not very difficult, the people are extremely helpful" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Relaxed work environment and relatively flexible work hours." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Favoritism to top sales performers but you can make a living." ((in 6 reviews)); "Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 3 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

Skip to content Skip to footer

Notifications

United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

1.0

May 19, 2024

Needs Improvement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

N/A very UNPROFESSIONAL no real growth & certain rules for certain collectors.

Cons

No S.O.P.'s No senior leadership, rules & procedures made up as they go.

1.0

Apr 7, 2024

Job

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Can get a bonus monthly

Cons

Will take away your collections so you won’t get a bonus

1.0

Mar 18, 2024

Do not work here

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They do not have any pros

Cons

Not enough supervisor help which they state you must get help to get off a call but have 50 people and 3 Supervisors so explain that math.

Viewing 7 - 9 of 105 Reviews

Top companies for "Compensation and Benefits" near you

American Express

3.9★Compensation & Benefits

Mastercard

4.0★Compensation & Benefits

Fifth Third

3.5★Compensation & Benefits

Broadridge

3.5★Compensation & Benefits

Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Correspondence Response Specialist

Correspondence Response Specialist

United Collection Bureau reviews FAQs

Reviews United Collection Bureau reviews

United Collection Bureau

United Collection Bureau reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Needs Improvement

Job

Do not work here

Top companies for "Compensation and Benefits" near you

Jobs at United Collection Bureau

United Collection Bureau reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

United Collection Bureau reviews FAQs

Jobs at United Collection Bureau