Does United Ground Express pay their employees well?

According to anonymously submitted Glassdoor reviews, United Ground Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Ground Express. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at United Ground Express?

34% of United Ground Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Ground Express 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at United Ground Express?

Ramp Agent (46) , Customer Service Representative (33) , Cross-Utilized Agent (17) , Customer Service Agent (14) , Passenger Assistance Agent (14) , General Manager (9) , PAA (9) , Ramp Agent/Baggage Handler (9) , Passenger Service Agent (8) , Customer Service (6) , Customer Service Representative (CSR) (6) , Dispatcher (5) , CSA (4) , Passenger Assistant Agent (4) , Team Lead (4)

What are the pros of working at United Ground Express according to real employee reviews?

"Flight benefits are great and working with planes is fun" ((in 106 reviews)); "benefits are great because of the free domestic travel and insanely cheap international travel but with sitting standby domestic is pretty hard." ((in 45 reviews)); "Company has good travel benefits" ((in 21 reviews)); "great people" ((in 7 reviews)); "Great coworkers" ((in 5 reviews))

What are the cons of working at United Ground Express according to real employee reviews?

"low pay not enough hours" ((in 41 reviews)); "Upper management is a mess." ((in 7 reviews)); "your pay check will never reflect the long hours and blood sweat and tears you put into this place they just don’t care." ((in 7 reviews)); "The supervisors, leads, and trainers are clueless." ((in 7 reviews)); "Long hours" ((in 6 reviews))

What are the top reviewed United Ground Express locations?

Chicago , Denver , Nashville , Newark , Ontario , Palm Springs , Santa Barbara , Norfolk , Milwaukee , Sarasota , Richmond , Buffalo , Albuquerque , Midland , Memphis , Savannah , Peoria , Santa Fe , Knoxville , Dayton , Monterey , Lafayette , Birmingham , Syracuse , Flagstaff , Kalamazoo , Louisville , Jackson , Burlington , South Bend

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United Ground Express

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.7

Compensation and benefits

2.5

Work/Life balance

2.5

Career opportunities

2.3

Culture & values

2.1

Senior management

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

339 reviews

5.0

Aug 4, 2018

I love UGE

Csa

Recommend

CEO approval

Business Outlook

Pros

Flight benefits, 401k, great health insurance, friendly staff.

Cons

early morning flights, rude customers, working in bad weather sometimes

1.0

Jun 15, 2018

HR and Management Biased and Unsupported

General manager

Recommend

CEO approval

Business Outlook

Pros

Co-worker, flight benefits, customers and working with airport authorities

Cons

Low Pay, poor health benefits, have to join the union, not respected by regular United employees, Upper Management takes advantage of leadership, does not have FMLA program in most cities, high turn over and discipline problems

5.0

May 23, 2018

Proud to Work at UGE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New management has implemented many great changes and built trust among the employees.

Cons

Uniforms lack a professional appearance and are uncomfortable to wear. Low pay and difficulty recruiting new staff. Union has created a bad relationship with employees.

Viewing 313 - 315 of 339 Reviews

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Jobs at United Ground Express

(MEM) Part-Time Customer Service Agent

(JAC) Part-Time Customer Service Agent

Jackson, WY

View job

(SAV) Part-Time Ramp Agent UPS

(FAR) Full-Time Cross-Utilized Agent

Fargo, ND

View job

Airport Agent - Customer Service & Ramp (ILM) (Part-Time)

United Ground Express reviews FAQs

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United Ground Express

United Ground Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I love UGE

HR and Management Biased and Unsupported

Proud to Work at UGE

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