Does United Ground Express pay their employees well?

According to anonymously submitted Glassdoor reviews, United Ground Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Ground Express. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at United Ground Express?

34% of United Ground Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Ground Express 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at United Ground Express?

Ramp Agent (46) , Customer Service Representative (33) , Cross-Utilized Agent (17) , Customer Service Agent (14) , Passenger Assistance Agent (14) , General Manager (9) , PAA (9) , Ramp Agent/Baggage Handler (9) , Passenger Service Agent (8) , Customer Service (6) , Customer Service Representative (CSR) (6) , Dispatcher (5) , CSA (4) , Passenger Assistant Agent (4) , Team Lead (4)

What are the pros of working at United Ground Express according to real employee reviews?

"Flight benefits are great and working with planes is fun" ((in 106 reviews)); "benefits are great because of the free domestic travel and insanely cheap international travel but with sitting standby domestic is pretty hard." ((in 45 reviews)); "Company has good travel benefits" ((in 21 reviews)); "great people" ((in 7 reviews)); "Great coworkers" ((in 5 reviews))

What are the cons of working at United Ground Express according to real employee reviews?

"low pay not enough hours" ((in 41 reviews)); "Upper management is a mess." ((in 7 reviews)); "your pay check will never reflect the long hours and blood sweat and tears you put into this place they just don’t care." ((in 7 reviews)); "The supervisors, leads, and trainers are clueless." ((in 7 reviews)); "Long hours" ((in 6 reviews))

What are the top reviewed United Ground Express locations?

Chicago , Denver , Nashville , Newark , Ontario , Palm Springs , Santa Barbara , Norfolk , Milwaukee , Sarasota , Richmond , Buffalo , Albuquerque , Midland , Memphis , Savannah , Peoria , Santa Fe , Knoxville , Dayton , Monterey , Lafayette , Birmingham , Syracuse , Flagstaff , Kalamazoo , Louisville , Jackson , Burlington , South Bend

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United Ground Express

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.7

Compensation and benefits

2.5

Work/Life balance

2.5

Career opportunities

2.3

Culture & values

2.1

Senior management

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

339 reviews

5.0

Feb 17, 2018

Great way to get a foot into the industry.

Lobby assist agent

Recommend

CEO approval

Business Outlook

Pros

Flight benefits, commuter benefits, and discounts on a lot of things!

Cons

A very strict attendance policy

3.0

Jan 17, 2018

Low Salary, Great Flight Benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits Working outside Paid OTJ training Lots of opportunity for advancement

Cons

Low wage Customer service Working conditions (heat, cold, inclement weather)

3.0

Nov 8, 2017

Good and Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great crew, relatively light work load, great work environment, flight benefits, minimal drama.

Cons

Management has a few issues (disrespectful, micro manages, has turned employees against each other, doesn't communicate changes in a timely manner, does not get employees the adequate amount of training, I repeat, DISRESPECTFUL, and doesn't seem to want to change) Some employees gossip and complain too much without just cause. The training center in Chicago is horrible, bedbug infested, etc. The room for growth at this station is very small. Employee turnover due to issues with management is crazy.

Viewing 319 - 321 of 339 Reviews

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Jobs at United Ground Express

(SAV) Part-Time Ramp Agent UPS

(MEM) Part-Time Customer Service Agent

(JAC) Part-Time Customer Service Agent

Jackson, WY

View job

(FAR) Full-Time Cross-Utilized Agent

Fargo, ND

View job

Airport Agent - Customer Service & Ramp (Part-Time) (LFT)

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United Ground Express

United Ground Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great way to get a foot into the industry.

Low Salary, Great Flight Benefits

Good and Bad

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