Does United Ground Express pay their employees well?

According to anonymously submitted Glassdoor reviews, United Ground Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Ground Express. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at United Ground Express?

34% of United Ground Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Ground Express 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at United Ground Express?

Ramp Agent (46) , Customer Service Representative (33) , Cross-Utilized Agent (17) , Customer Service Agent (14) , Passenger Assistance Agent (14) , General Manager (9) , PAA (9) , Ramp Agent/Baggage Handler (9) , Passenger Service Agent (8) , Customer Service (6) , Customer Service Representative (CSR) (6) , Dispatcher (5) , CSA (4) , Passenger Assistant Agent (4) , Team Lead (4)

What are the pros of working at United Ground Express according to real employee reviews?

"Great community and flight benefits." ((in 101 reviews)); "benefits are great because of the free domestic travel and insanely cheap international travel but with sitting standby domestic is pretty hard." ((in 43 reviews)); "Company has good travel benefits" ((in 20 reviews)); "Great coworkers" ((in 5 reviews)); "You may receive tips as a passenger assist agent, friendly work environment, and helpful supervisors." ((in 3 reviews))

What are the cons of working at United Ground Express according to real employee reviews?

"low pay not enough hours" ((in 42 reviews)); "Upper management is a mess." ((in 7 reviews)); "your pay check will never reflect the long hours and blood sweat and tears you put into this place they just don’t care." ((in 7 reviews)); "The supervisors, leads, and trainers are clueless." ((in 7 reviews)); "Long hours" ((in 6 reviews))

What are the top reviewed United Ground Express locations?

Chicago , Denver , Nashville , Newark , Ontario , Palm Springs , Santa Barbara , Norfolk , Milwaukee , Sarasota , Richmond , Buffalo , Albuquerque , Midland , Memphis , Savannah , Peoria , Santa Fe , Knoxville , Dayton , Monterey , Lafayette , Birmingham , Syracuse , Flagstaff , Kalamazoo , Louisville , Jackson , Burlington , South Bend

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United Ground Express

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.7

Compensation and benefits

2.5

Work/Life balance

2.5

Career opportunities

2.3

Culture & values

2.1

Senior management

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

339 reviews

5.0

Oct 11, 2017

Station Training Coordinator

Station training coordinator

Recommend

CEO approval

Business Outlook

Pros

The work environment is exciting. I absolutely love working around the aircraft. Plus, I get to travel a lot. Win win.

Cons

I can't think of many downsides. The pay is average for the industry. I actually enjoy my job a lot.

3.0

Oct 4, 2017

Customer Service Agent

Customer service

Recommend

CEO approval

Business Outlook

Pros

If you're looking to travel, this is where you want to be.

Cons

The salary needs some considering

3.0

Sep 14, 2017

Good if you want to travel

Lead ramp agent

Recommend

CEO approval

Business Outlook

Pros

Great to travel the world

Cons

Work weekend, long hours, minimum wage

Viewing 325 - 327 of 339 Reviews

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Jobs at United Ground Express

(MEM) Part-Time Customer Service Agent

(JAC) Part-Time Customer Service Agent

Jackson, WY

View job

(SYR) Part-Time Customer Service Agent

(DEN) Cabin QC Auditing Agent & Compliance Coordinator

Denver, CO

View job

(PWM) Part-Time Customer Service Agent

United Ground Express reviews FAQs

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United Ground Express

United Ground Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Station Training Coordinator

Customer Service Agent

Good if you want to travel

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