Does United Ground Express pay their employees well?

According to anonymously submitted Glassdoor reviews, United Ground Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Ground Express. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at United Ground Express?

34% of United Ground Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Ground Express 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at United Ground Express?

Ramp Agent (46) , Customer Service Representative (33) , Cross-Utilized Agent (17) , Customer Service Agent (14) , Passenger Assistance Agent (14) , General Manager (9) , PAA (9) , Ramp Agent/Baggage Handler (9) , Passenger Service Agent (8) , Customer Service (6) , Customer Service Representative (CSR) (6) , Dispatcher (5) , CSA (4) , Passenger Assistant Agent (4) , Team Lead (4)

What are the pros of working at United Ground Express according to real employee reviews?

"Flight benefits are great and working with planes is fun" ((in 106 reviews)); "benefits are great because of the free domestic travel and insanely cheap international travel but with sitting standby domestic is pretty hard." ((in 45 reviews)); "Company has good travel benefits" ((in 21 reviews)); "great people" ((in 7 reviews)); "Great coworkers" ((in 5 reviews))

What are the cons of working at United Ground Express according to real employee reviews?

"low pay not enough hours" ((in 41 reviews)); "Upper management is a mess." ((in 7 reviews)); "your pay check will never reflect the long hours and blood sweat and tears you put into this place they just don’t care." ((in 7 reviews)); "The supervisors, leads, and trainers are clueless." ((in 7 reviews)); "Long hours" ((in 6 reviews))

What are the top reviewed United Ground Express locations?

Chicago , Denver , Nashville , Newark , Ontario , Palm Springs , Santa Barbara , Norfolk , Milwaukee , Sarasota , Richmond , Buffalo , Albuquerque , Midland , Memphis , Savannah , Peoria , Santa Fe , Knoxville , Dayton , Monterey , Lafayette , Birmingham , Syracuse , Flagstaff , Kalamazoo , Louisville , Jackson , Burlington , South Bend

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United Ground Express

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.7

Compensation and benefits

2.5

Work/Life balance

2.5

Career opportunities

2.3

Culture & values

2.1

Senior management

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

339 reviews

1.0

Dec 8, 2021

Awful management

Lead dispatcher

Recommend

CEO approval

Business Outlook

Pros

Flight benefits with United Airlines

Cons

Horrible management. All managers and supervisors act more important than they are and act like they are too good for the actual job. They don't care about the individual employee. Nothing you do is ever enough. Pay is horrid and they push the flight benefits as the reason they pay is low, but they don't give out much PTO so you can hardly use the flight benefits without shift trading and good luck with that. All training is pencil whipping and they expect you to know things you've never been trained on.

1.0

Aug 11, 2018

Terrible

Paa

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits overtime Pay seniority

Cons

Management suck treat you like crap doesn’t care about employees very unprofessional at ord

2.0

Apr 28, 2018

Not Worth the Headach

Station agent

Recommend

CEO approval

Business Outlook

Pros

there was no good thing about working for this company at this location.

Cons

everything favoritism to certain employees by management.

Viewing 10 - 12 of 339 Reviews

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Jobs at United Ground Express

(MEM) Part-Time Customer Service Agent

(JAC) Part-Time Customer Service Agent

Jackson, WY

View job

(SYR) Part-Time Customer Service Agent

(PWM) Part-Time Customer Service Agent

(BUF) Part-Time Customer Service Agent

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United Ground Express

United Ground Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Awful management

Terrible

Not Worth the Headach

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