United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 29, 2018

Micromanaged like no other

Recommend
CEO approval
Business Outlook

Pros

Company vehicle with gas card, expense account, great guys to work for at the branch level, good customer service to their customers, largest rental company so good brand recognition, good training's.

Cons

Pay, hours, micromanagement, too much middle management, to many reps per territory, typical corporate company atmosphere, meaning you are just a number and treated as such. they expect you to be in the field at around 6:30 am until 6:30 pm and then spend a couple hours a day on the computer for about $45,000 a year.

2.0
Jul 27, 2018

Some Good, But Be Careful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Largest equipment rental provider in the world -PTO -401K -Company vehicle (depending on position) -Uncapped commissions

Cons

United Rentals has the same pros and cons as most big companies do, and thus suffers from many of the same problems. You’re simply a number to UR. You basically mean nothing. With 15,000+ employees, they have no time or program for actually developing or investing in people. You will get little to no direction and will still be held accountable to those expectations. UR is also very much a “good old boys club.” Promotions occur based on who you know, and generally not what you know or how good you are at your job. Not to mention to “club” aids in protecting horrible employees. I know specifically of a leader within this company that has multiple terminable offenses, but because of the relationship with a “higher up” this employee continues to be shielded. If you are an OSR, there is a good chance that most of your sales goals are completely arbitrary. They make up sales quota numbers. There’s no MoM or YoY analysis - they basically create a blanket goal for everyone, despite what your market size/penetration/etc. might be. My experience was not a good one, and I would suggest you to keep looking elsewhere if you’re really considering a job at UR.

Viewing 28 - 30 of 2,443 Reviews

Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.