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      United Rentals

      Engaged Employer

      United Rentals reviews

      4.1

      85% would recommend to a friend

      (2,443 total reviews)
      avatar

      Matthew Flannery

      93% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Senior management

      United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 11, 2016

      Horrible Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was some good people. This is a big company with big resources. Plenty of fleet to rent, and service was okay.

      Cons

      Way too many political games. If you come to this company from another you are an outsider. Treat customers like they should be privileged to work for United.

      2.0
      Aug 15, 2015

      Unsafe, unethical business practices.

      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well for the position your in. Wonderful benefits and matching 401k program. Has buying perks (sometimes it works)

      Cons

      Renting equipment to customers before the equipment is back from previous renter. Leaving very little time for maintenance to inspect and fix defective equipment. This causes bad equipment to go to the customer knowing full well the equipment may be unsafe or will break. This puts the maintenance back out on the road to face a very angry customer. Also, managers get a bonus and sales reps get commissions but maintenance personel dont. Work orders disappear on equipment that's in maintenance and suddenly being rented. Branch manager and above are always previous sales reps. I have never seen a maintenance supervisor promoted to Branch Manager. working for UR as a mechanics is unsafe legally. The CMMS is old, out dated, and leaves gaping holes for manipulation other than maintenance oersonnel. There is NO team environment for UR. UR can do nothing w/out the maintenance team yet they are treated horribly and are blamed for everything- because once it is out the gate it is a maintenance problem to fix or report.

      4.0
      Jul 27, 2015

      Favorite Job! Laid-off in 2009

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      United Rentals was my favorite job. Our manager Hillary was amazing and as a team we all worked together to meet our monthly goals and if one was falling behind everyone would help as a team should (including our manager). She not only rewarded us for our hard work, the whole department felt like family and it was a sad day when we all heard the news in regards to the fate of our department.

      Cons

      The whole department was let go without a warning.

      Viewing 34 - 36 of 2,443 Reviews
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      ReviewsUnited Rentals reviews

      Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.