United Rentals reviews

4.1

85% would recommend to a friend

(2,444 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Oct 6, 2025

Fell short of expectations

Recommend
CEO approval
Business Outlook

Pros

Uniforms, benefits, pay, location and perks

Cons

Old RSC management mentality, good old buddy system, hard to promote, low ball your yearly reviews no matter how dedicated or hard you work.

3.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunities and plenty of room to pivot.

Cons

Being told I should not be making a certain amount because I am young. If I am running one of the most profitable branches, while we had a change in management(4ish Months), I think i deserve to be above the market minimum. Its not about how old you are it should be about what you are capable of doing to increase all metrics including branch health.

2.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid pay, decent benefits, great coworkers, and occasional free meals.

Cons

Despite promises of hybrid work, you’re required to be onsite 5 days a week for 90+ days. And even then, remote days aren’t guaranteed. The CRM is often outdated, making it hard to reach customers, especially when many no longer need rentals. Metrics are unrealistic and unfairly compared across vastly different markets. Micromanagement and lack of genuine support drive constant turnover.

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United Rentals Response
11mo
Hi there – Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. If you are willing, we encourage you to call the Company’s Anonymous Employee Alertline at 1-877-HELP-URI. Thank you.
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Glassdoor has 2,548 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.