United Rentals reviews

4.1

85% would recommend to a friend

(2,444 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 13, 2024

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Health benefits, Overtime, Nothing else.

Cons

Micromanagement, Nepotism, False promises, No appreciation or protection for employees over customers.

2.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO 401k Health insurance Newer Equipment

Cons

Working at United Rentals has been a disappointing experience, primarily due to the glaring lack of appreciation for employees and the disrespectful treatment from upper management towards truck drivers. I spent 90 days with three different "trainers" one of them being there for six months. I was overtrained due to them not having a truck for me to drive in. The culture was poor and everyone was waiting for me to fail. I had to hunt down scissor lifts in the back of construction buildings just for them to be dead or some issue reading off codes. No lunch break and very demanding dispatch. The gap between management and truck drivers is massive. The ones who do nothing, get everything, while the ones who do everything, get nothing.

1.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Was close to my house

Cons

Department is suffering due to lack of qualified management

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United Rentals Response
2y
Hi there - Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals as it relates to management. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We would like to learn more about your experience - If you are willing, we encourage you to call the Company’s anonymous Employee Alertline at 1-877-HELP-URI. Thank you.
Viewing 91 - 93 of 2,444 Reviews

Glassdoor has 2,548 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.