United Rentals reviews

4.1

85% would recommend to a friend

(2,445 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2025

Better management

Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits. Some great employees.

Cons

encountered a work environment that was highly challenging. There were instances of favoritism, inconsistent management practices, and limited empathy from leadership. The culture lacked accountability, and employees were often expected to work long hours without proper compensation or recognition.

1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Very unprofessional experience from the start.

Cons

I had a very negative experience with United Rentals. Multiple leaders gave me specific assurances that I had been offered a role. They outlined compensation details, territory assignments, and even promised a $10,000 lump sum relocation package. I relied on these assurances in good faith, making significant financial and personal decisions, including relocating and paying non-refundable costs. After all that, I was suddenly told no formal offer existed and that United Rentals took no responsibility. This was both factually inaccurate and highly concerning. When I tried to escalate and resolve the matter professionally, the company dismissed my concerns instead of honoring the commitments made by its leadership. Bottom line: Be very cautious. Based on my experience, United Rentals does not operate with transparency or accountability in its hiring process.

Viewing 151 - 153 of 2,445 Reviews

Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.