United Rentals reviews

4.1

85% would recommend to a friend

(2,447 total reviews)
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Matthew Flannery

93% approve of CEO

80% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 11, 2017

High Stress- Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great co-workers, loved my job

Cons

Working at United Rentals for over 13 years was always high stress in every position of our branch. Workloads for employees were triple what they should be, often times doing the work of two or more departments. Upper management politics and poor HR staff only make matters worse. Stress is not properly managed. Employees quit or have a meltdown with no management or HR assistance . I watched the most excellent and talented co-workers, managers and outside sales staff leave the company due to stress or politics. I myself requested a work from home option due to a new disability. Not 'doable' even though by law you are allowed reasonable accommodation. After 13 years of working my rear end off 55 hours a week they could not accommodate me for a few months. My position would not have caused undue hardship working from home completing data entry one day per week. I was told to take FMLA one day per week. As usual, office politics made that situation go away. I too, a hard working and loyal employee felt I had no choice but to leave. Management styles are very inconsistent. Growth opportunities are for outside sales and upper management with degrees and clout only. Branch level jobs are dead ends. Empty promises. My advice? Don't ever get very sick or too stressed. They only pay you so much per hour and once you cap out they just don't care, even if you are a valued employee.

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United Rentals Response
8y
Thank you for taking the time to voice your concern. We regret to hear your characterization of your employment with the Company. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment. The Company is also committed to providing reasonable accommodations when lawfully required and consistent with our business needs. We take your concern very seriously and welcome the opportunity to speak with you. Please contact our corporate human resources representative directly so we can discuss these issues, and any other concerns you may have, in more detail. If, for some reason, you do not want to contact our corporate human resources representative and/or you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
3.0
Sep 11, 2017

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Number 1 Rental Company. Do not have any issue paying you or wanting you to make money.

Cons

To much middle management. You can never get a straight answer without it going to 2-4 managers for approval (pricing,equipment that can be sold, etc.

4.0
Sep 11, 2017

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

My department had some of the best coworkers I have worked with. Company definitely rewards success and competence. Great pay and benefits.

Cons

Responsibilities can be unclear Other branches are not accountable for their mistakes or maintenance Customers can be outright con-artists

Viewing 2050 - 2052 of 2,447 Reviews

Glassdoor has 2,551 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.