United Rentals reviews

4.1

85% would recommend to a friend

(2,445 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

A good name and respected in the industry. Decent fleet of equipment. Fairly good community involvement. Highly experienced qualified people who absolutely know their business.

Cons

Became highly micro managed. It seems mangements goal is to see how many hours and production they can force out of people by insisting on mandatory meetings at 6:30 am so as to not impact the business day. Mandatory Debriefing everyday at 5:30 to go over the days sales calls, asking who was seen, what was discussed and what is your plan for the next call on this customer. It got to where we were making reports about reports, meetings about reports. The paper work that had to be completed became more important than serving the customer and renting equipment. So I quit.

2.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are good.

Cons

The upper management thinks they can set nationwide policies and procedures that will fit all 600 branches of the company, regardless of the markets. They have everything they do written down in policy and procedure bulletins, but the rules are routinely ignored, and if you report it you are subject to retaliation by your manager. They just eliminated another batch of people, and they picked some of the best people to get rid of, thinking they can get the same job done with less people, or that they can hire idiots for less money. We'll see how it works for them.

1.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Can't think of any except pay was good med. and dental plan good made many friends can't think of anything more.

Cons

Worked 16 yrs for them they decided after all the dedication I put in they decided they were paying me to much so the got rid of me and put a ad in the paper for $18 per hour for a class 3 driver where I was making $27

Viewing 2263 - 2265 of 2,445 Reviews

Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.