United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 22, 2010

It's a corporate atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

United has great medical and dental benefits. You have opportunity to move up as long as you have a degree and know someone.

Cons

The benefits are more expensive for hourly employees versus salaried employees. You have to make a great first impression otherwise you are doomed for your career. In order to get a decent pay raise, you have to leave and come back.

2.0
Mar 2, 2010

Overrated

Recommend
CEO approval
Business Outlook

Pros

Transom Deals...national footprint helps a lot

Cons

No common sense or leadership

1.0
Feb 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, a lot of freedom, set your own schedule. Good sales meetings, one of the largest in the industry, a lot of good people to work with.

Cons

Upper Management is not in touch with the field, United is very slow to adapt to market trends. United’s rates are too high they are trying to rent gear and get the same rates they were getting 2 years ago when construction was still rolling. Sales reps are only as good as last month’s numbers. It’s very hard to get answers on important issues. It often feels like you are own a drifting ship. If you have a bad branch manager you will get almost no support. Expect to work 50 to 60 hours per week for a less then the industry average pay check. There commission plan is still largely based on a booming economy and not today’s economy. There rental fleet is aging and is starting to break down a lot. They have gone to the big brother system with there outside sales reps and delivery drivers. They track there sales reps every move via the laptops in there sales trucks.

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Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.