United Rentals reviews

4.1

84% would recommend to a friend

(422 total reviews)
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Matthew Flannery

92% approve of CEO

78% positive business outlook

Reviews by job title

422 reviews

Reviews about "Culture"

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4.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

40 hour weeks is the norm rather than the exception. Dedicated manager towards training new engineers and advising them on their designs. Director of Engineering services has a vision, hes vocal about it, and its inspiring to a degree. Based on my experiences they are the most ethical engineering firm in this field. I've seen the competitors designs and frankly - it scares me what they get away with.

Cons

This is an equipment rental company. Engineering is a complementry service towards selling equipment, not a true engineering consulting firm. Lack of transparency from leadership. Poor accountability on Sales Reps for failure to obtain information that often has make it or break it impacts on the design process. Keeps incompetent employees on the payroll. Keeps at least 1 verbally abusive employee on the payroll. Lack of standardized design guides in this field - prepare to have your designs challenged by review agencies. There are questionable industry wide standards. There is frequent disconnects between sales, engineering, and drafting. Modeling software has some flaws that are sometimes questioned by outside reviewers. Especially Union Pacific Railways.

3.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Given a substantial amount of sick time, PTO time, and floating holidays. There is a incentive plan in place if you reach contract and conversion goal you can get paid out every 3 months. If you spend enough time here and meet your metrics you can have opportunities for growth in other departments of the company.

Cons

I specifically worked at the Corporate National Call Center in Charlotte, NC. To start off the recruiters that hire you on for this role do not give you a good description of what the job entails. You think you are going into a sales job but it’s really just taking orders from customers. You are receiving incoming calls all day from customers that are either personal renters or companies, and they could be anywhere in the US or Canada. The training given does not prepare you for the calls you will get. Also, there is no consistent coaching and training to improve throughout your time there. They wait until you are doing poorly and then want to help. All branches have full autonomy whereas we have strict guidelines and processes that we have to follow. Also, the center has to work all major holidays but you are given more time that you can use to take off, but than that counts against you because if you don’t reach your sales goals it’s all on you. There is favoritism amongst employees and the micro managing here is overbearing. There is also a cap on the amount of money you can make from your “sales”. You are lucky if you make 35K a year. Some of the supervisors here are great but upper management is not willing to adapt.

5.0
Feb 11, 2022

Great Company

Recommend
CEO approval
Business Outlook

Pros

Awesome company, great benefits, culture was also a positive environment

Cons

A lot of pressure, however, expectations were always communicated

Viewing 241 - 243 of 422 Reviews

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