United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

United Rentals has a national footprint and, therefore, provides opportunities for transfering to places in which you may desire to live. Also, the industry (construction) is pretty straight forward and often rewarding. It is a company that adheres to its own safety standards. I am thankful for the opportunity that United Rentals gave me in going to work for them.

Cons

True to stories I heard prior to entering employment with United Rentals, senior management had very questionable management tactics. My district manager at the time of my employment with United Rentals was a very callous bully. Though I interacted with him very little, relatively speaking, his influence was pervasive and created an incredibly disspiriting atmosphere, not just within my location, but also within the region. Before one interprets this as a single person issue, the head of marketing for the company displayed much of the same behavioral overtones. For example, more than once they came to my location and demanded off-the-cuff responses from our manager and sales staff in meetings with the entire branch in attendance (welder, yard men, mechanic, counter staff) to questions of internal financial roll up figures and competitors' daily inventory status that would require, at minimum, research and/or referencing reports. Mine was one of the better producing locations within the region and yet was still, in effect, gripped by fear. Additionally, the same could be said for all but one of the other district managers -- though much of my evidence for this is hearsay. I cannot simply write this off to United Rentals being a good ol' boys club, though there are a lot of those traits. I simply think that some companies are poorly run while others are well run. And, heck, maybe I just had a bad experience?! The biggest and best insight, in retrospect, that I received prior to accepting the offer from United Rentals is that one's success and quality of life with the company is largely dependent upon one's direct manager. Unfortunately, the managers across the board appear to be negatively motivated and they do not appear to be selected based upon their virtuosity by any means. While I am thankful for the opportunity that I was given to work for United Rentals, I am also very glad I moved on. I have never worked for a company that I ended up feeling so empty about in the final analysis in terms of the climate, direction, purpose, etc.

2.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Good beneifits and generaly good people to work with at the branch level. The retirement plan is good as they match up to 3 pecent of your pay towards it. hours of opperation are also good .

Cons

Upper management is inconsistent with what they do or what they want and expect from the employes. There is never enough time to complete one job before something else is thrown at you and then they get upset that you could not finish the first project that was gven to you. There is to much bouncing around and no consistant leadership with in the company.

5.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It has enabled me to further expand my skill set and knowledge base! I came to the company ready to work hard and let it be known that I was interested in growing and expanding my abilities. I talked at length with the leadership of my department regarding my interests. After working in my initial role for a year, I was able to successfully post for and move into a position with greater exposure and responsibility. The new role has proven to be challenging, but very rewarding! My continuing efforts to grow have been well supported by management.

Cons

The company benefit of college assistance should be expanded from assistance for an undergraduate degree to obtaining graduate degrees. Many of the corporate positions require a minimum of an undergrad degree so, this benefit really isn't useful to those who already have one. Also, a company of this size should expand the current vacation benefits to better align themselves with many other corporations who award more time.

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