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United Site Services

Engaged Employer

United Site Services reviews

2.3

23% would recommend to a friend

(452 total reviews)
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Brandt McKee

54% approve of CEO

22% positive business outlook

United Site Services has an employee rating of 2.3 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 38% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

452 reviews
1.0
Jan 17, 2018

Office Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NONE! Stay away! I would not recommend working for this company.

Cons

Micro managing, unprofessional, horrible office conditions.

1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

They have a good benefit package and none of their paychecks bounced...that's about it.

Cons

A lot of turnover. Very poor customer service is a service driven industry. The pump truck drivers while most are good employees, it only takes a couple to make life a living hell. Because of a lack of quality candidates for the position, they take anyone with a heartbeat that can string a few words together to form a complete sentence. Lower and middle management, the ones I dealt with were completely incompetent. I went thru five managers in my two years there. USS grows their business by acquiring all the local mom and pop shops, so the customers with a need for their services have no choice but to use them. Many, many headaches because of the lack of satisfactory customer service. Calls from construction project managers 6am thru 7pm dealing with complaints and irate customers. Made me want to put a bullet in my brain

1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Don't let them fool you it's strictly a call center.

Cons

Everything. It's a call center job disguised as sales. They make you circle up in the morning and do cheers before phone calls like a junior high girls softball team. It's humiliating as an adult to work here. Everyone is miserable.

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United Site Services Response
2mo
Thank you for sharing your candid feedback. We're concerned to hear that this has been your experience. Feeling respected, clearly informed about role expectations and comfortable in the workplace is important to us. Inside sale roles here are customer-facing and phone-driven, and we aim to be transparent about that during the hiring process. Team huddles and engagement activities are intended to build energy and connection, but we understand that different approaches resonate differently, and it's important those efforts never feel uncomfortable or forced. We take feedback like this seriously and encourage you to share your concerns directly with your manager or HR so we can better understand what's not working and make meaningful improvements. Our goal is to create an environment where people feel supported and heard, and we appreciate you speaking up.
Viewing 13 - 15 of 452 Reviews

Glassdoor has 467 United Site Services reviews submitted anonymously by United Site Services employees. Read employee reviews and ratings on Glassdoor to decide if United Site Services is right for you.