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United Site Services

Engaged Employer

United Site Services reviews

2.3

23% would recommend to a friend

(453 total reviews)
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Brandt McKee

54% approve of CEO

22% positive business outlook

United Site Services has an employee rating of 2.3 out of 5 stars, based on 453 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 38% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

453 reviews
1.0
Mar 19, 2024

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Your paychecks don't bounce yet.

Cons

Micro-managing, Conflicting direction...make money, but no overtime, terrible benefits, high co-pays, Tone deaf management. Do more with less. Stop spending money but we have to have more PPE. But not able to use company credit card. Turnover rate in my area is close to 50% because work is not steady in winter. Customers berate the drivers over billing questions and no one has any answers for customer questions. No bonuses, profits down but plenty of hiring for people who dont contribute to the day to day work that has to be done. People in corporate say everything is great but no one listens to the people wo do the work. Talented people are leaving in droves. Everytime I ask for help, I get a new person who has no idea what they are doing or how to help. All the smart people I know are looking to leave or have left. It isnt what you know, it is who you know.

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United Site Services Response
2y
Thanks for your post. We appreciate your feedback.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The only thing I enjoyed was my co-workers.

Cons

Management, micromanagement everyday. Also, expect to be gaslighted every step of the way. They will manage to the lowest common denominator. Expect to hear the same mantra everyday from managers. If you are an experienced sales person, run.

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United Site Services Response
10mo
Thanks for taking the time to share your experience. While we're glad to hear you had positive relationships with your co-workers, we're generally sorry that your time with us didnt' reflect the kind of workplace we strive to create. We've recently adopted a set of core values that guides everything we do: Safety for all; People First; Every Service Counts; Do the Right Thing; Results Focused, Ownership Driven; and Have Fun. These aren't just words, they're commitments we're working hard to live by every day. Your feedback about micromanagement and communication is concerning and not aligned with our values of putting people first and fostering ownership. We're actively working to improve how we support and empower our team members, and your perspective hels us identify where we need to do better. We're determined to shift the skepticism that feedback doesn't lead to change. Listening is a key part of doing the right thing - and we're listening now. We appreciate your time at USS and best of luck in the future.
1.0
Oct 8, 2023

BEYOND TOXIC

Recommend
CEO approval
Business Outlook

Pros

Met great co-workers and could work from home.

Cons

Management is completely toxic. If you consider working here, don’t if you want to keep your mental health and integrity.

Viewing 16 - 18 of 453 Reviews

Glassdoor has 468 United Site Services reviews submitted anonymously by United Site Services employees. Read employee reviews and ratings on Glassdoor to decide if United Site Services is right for you.