Is United Way a good company to work for?

United Way has an overall rating of 3.3 out of 5, based on over 2,220 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at United Way to a friend and 39% have a positive outlook for the business. The best reviews about United Way have been left by employees working as Volunteer , Community Resource Specialist and Intern .

Does United Way pay their employees well?

According to anonymously submitted Glassdoor reviews, United Way employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at United Way. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at United Way?

44% of United Way employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Way 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at United Way?

Director (57) , Manager (51) , Intern (41) , Administrative Assistant (40) , Project Manager (22) , Program Coordinator (20) , Program Manager (20) , Coordinator (19) , Marketing (17) , Volunteer (16) , Case Manager (14) , Loaned Executive (13) , Vice President (13) , Campaign Associate (12) , Campaign Manager (12)

What are the pros of working at United Way according to real employee reviews?

"The people are great and the work that is done there has helped many children and their families out of poverty" ((in 184 reviews)); "good benefits and lots of potential for good work" ((in 111 reviews)); "Great culture and an interesting place to work." ((in 71 reviews)); "Worked with great coworkers and made a difference in the community" ((in 56 reviews)); "The staff and company are great." ((in 56 reviews))

What are the cons of working at United Way according to real employee reviews?

"Poor management" ((in 59 reviews)); "Very demanding and low salaries." ((in 53 reviews)); "My manager was kind and empathetic, upper management really seemed detached and immovable." ((in 19 reviews)); "However, opportunities for further employment with them were not offered, and my attempts to reach out to my former managers have been received unenthusiastically." ((in 17 reviews)); "No opportunity for advancement and bosses that lie about it" ((in 15 reviews))

What are employees saying about United Way layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Way layoffs and their outlook for job security at United Way in 2026.

What are the top reviewed United Way locations?

Alexandria , Atlanta , New York , San Francisco , Minneapolis , Indianapolis , Detroit , Seattle , Boston , Cincinnati , Los Angeles , Dallas , Cleveland , Chicago , Orlando , San Diego , Baltimore , Washington , Austin , Birmingham , Phoenix , Houston , Madison , Denton , Norfolk , Toledo , Pittsburgh , Saint Louis , Denver , Rocky Hill

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United Way

United Way reviews

3.3

44% would recommend to a friend

(1,853 total reviews)

Angela F. Williams

75% approve of CEO

39% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

United Way has an employee rating of 3.3 out of 5 stars, based on 1,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 17, 2014

Underappreciated in Cleveland

Information and referral specialist

Recommend

CEO approval

Business Outlook

Pros

Rewarding work and friendly co-workers. The database is expansive and there is a lot of information available to you.

Cons

Poor pay for the amount of work expected of you and the high stress nature of the work. Higher ups get paid a lot of money while the people doing the work on the front lines can barely survive. The benefits are terrible too, but it is a non profit agency so it's not really surprising.

5.0

Jul 4, 2014

Excellent community minded organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive work/life balance, networking opportunities, excellent benefits package

Cons

Flat organization, low internal career advancement

5.0

Jun 18, 2014

VP, Communications/Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

United Way dwarfs it's closest human service competitors in terms of amount raised, the number of professional staff and volunteers, relationships with corporations, and geographic footprint. As such, it has a lot influence over the sector at large. Employees often find themselves elbow to elbow with the best and the brightest corporate leaders.

Cons

Senior executives don't challenge the CEO and have a hard time sticking to a plan. Culture of consensus makes it slow/difficult to advance ideas.

Viewing 253 - 255 of 1,853 Reviews

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Jobs at United Way

Front Desk Receptionist and Coordinator

Information & Referral Specialist

Community Resource Specialist

Engagement Coordinator

Medical Front Office Representative