UnitedHealth Group reviews

The metrics to meet are horrible. No wonder they have a high turnover rate. It's counts against you if your on the phone helping someone when your break hits. All they care about are they're numbers. I've been doing customer service like this for close to 30 years and this company is the worst I've seen for the workers.

Think twice about taking an offer from these guys. The culture is abysmal here, mass layoffs frequently, employees are terrified of losing their job which results in a ton of land grabbing and finger pointing. Tech is severely lacking and they are attempting to offshore as much as possible so expect a continued downward trend. Additionally, the mass layoffs and benefit slashing is resulting in a total brain drain. Educated, hard workers are leaving for better pastures or getting axed to inflate the stock price. I work with many departments and have been here for several years, this is not the review of someone with a bad experience or department this is a total overview that you should take into consideration before on boarding.