UnitedHealth Group reviews

3.4

54% would recommend to a friend

(15,437 total reviews)

Stephen Hemsley

43% approve of CEO

48% positive business outlook

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews
5.0
Dec 2, 2009

All around good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People make the difference. In my years at UHG I've worked with a really great goup of people and that makes all of the difference. The work/life balance is appropriate, I've been given very generaous flexibility to work remotely as needed (especially helpful during snow storms and when the kids are sick). I've had numerous managers provide positive feedback for my work. Sometimes just a note of thanks othertimes a $ bonus. So good performance is often recognized. Training is a priority. Management is open to change (often driven by quality improvement initiatives). I've had good success with internal career advancement here. Much of this is due to networking and reaching across groups. It takes patience and persistance. HR is not a key driver in this process... managers are. disclaimer... UHG is a large companie and with all large companies there is variation. I've heard of other areas in the organization which are not the same. My experience is greatly influenced by immediate managers and directors. other positive items.. 401k, ample time off.

Cons

Medical benefits are so-so. UHG often tests out new products on it's own... CDHP aka high deductible health plans are the primary offering. So just cause they sell "Cadillac" plans to their customers, don't expect it working here.

1.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

flexible schedule depending on who your boss is

Cons

software they use to bundle and auto process claims is notoriously wrong causing on going issues of inaccurate denials. as a processor, I saw these issues brought to management, but it was usually up to the provider or patient to call on a claim--very rarely did they automatically reprocess denied claims for known systems issues. just another hoop for dr's to jump through in order to be reimbursed

4.0
Nov 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Within the IT division there are lots of opportunities to learn technologies again depending on where you work within the organization. Mgmt (again depending on where you work) is very supportive of things within their boundaries of control. The CIO to his credit does have a good thorough understanding of not only the healthcare but IT and it's role within it.

Cons

The company is absolutely littered with project managers, who through no fault of their own are faced with unrealistic deadlines to complete various initiatives that are issued down from senior mgmt. Senior mgmt (director level and above)is filled with individuals who are more metrics driven that have little understanding of how the metrics are captured. Also, very often to an annoying degree, some of their direct reports are more into appease their senior mgmt than telling the actual truth.

Viewing 15289 - 15291 of 15,437 Reviews

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