UnitedHealth Group reviews

Crappy benefits. Working at a health insurance company, we should have better than average health benefits. They are not.

Tasks are poorly resourced which results in missed timelines along with critical mass not being reached in order to accomplish goals and objectives. Employees are not empowered to make decisions. Even regional VPs and Presidents have little decision making authority. Lack of clear authority lines leads to lack of accountability and finger pointing. Long hours with unrealistic workloads are placed on employees at all levels in the organization. Managers are not able to manage because they are busy with day to day tasks including clerical duties. Health benefits are difficult to access and expensive. Pay and performance policies are irrational. Bonuses are available to a maximum of 60% of your bonus eligible people. This may work if you have a department of 50 but not so good when you have a handful and they are may be performing well, meeting goals, etc. At the individual level, bonuses are determined by managers and not against some predetermined formula. Raises are similar and essentially contribute to the massive turnover as talented staff who have options leave.