Pros
Appreciation - employees are appreciated by management and are rewarded in numerous ways; including events and holidays. Opportunity - there are avenues for growth to include licensing, increasing responsibility and career movement. The Company is growing and UPCIC is willing to train; offering a fostering learning environment for your personal growth, as well. Knowledge - If you love to learn, a position in the Enterprise Call Center is for you. I truly see my role as a navigator - to help insureds and others in their journey through complex insurance terminology; leading them through what initially can seem quite daunting - from filing a claim to making sure credits are applied to a new policy. If you love to guide others and share your knowledge this your new role.
Cons
There are few true 'cons' at UPCIC. However, you must be punctual and have exemplary attendance. If you desire a role where you can show up late or need more than ordinary flexibility, the Enterprise Call Center Navigator is not the position for you.
