Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 37 reviews)); "Great people who really care" ((in 16 reviews)); "Pay was good and good learning tools" ((in 11 reviews)); "Work life balance is amazing." ((in 9 reviews)); "Cares About Employees, Good Values, Nice Staff, Positive Environment" ((in 5 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 13 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "The CEO's leadership style was delegate and empower." ((in 3 reviews)); "Limited growth, High favoritism, Methodologies are stuck in 2010" ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

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University Federal Credit Union

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Career opportunities

3.0

Senior management

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

3.0

Aug 21, 2019

Great benefits

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Benefit packages are amazing and staff us friendly

Cons

Not rewarded for your hard work

5.0

Jun 25, 2019

Incredible Culture... Incredible Service

Retail operations

Recommend

CEO approval

Business Outlook

Pros

Purpose Driven Culture Incredible People Highly Focused on Member Experience High desire for Social Impact

Cons

Technology and Processes are lagging

4.0

May 21, 2019

Great Company, Bad Department

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Days are never the same Have the ability to truly impact peoples lives

Cons

Doesn't listen to the concerns of it's employees Says they hire and train from within.. in truth as long as you are not in the contact center.

University Federal Credit Union Response

Thank you for your feedback. We are glad that you connected with our mission of supporting our community and impacting lives through service. We are open to learning more about opportunities for improvement that would have helped you feel more supported and would welcome further dialogue. Feel free to reach us at HumanResources@ufcu.org to discuss further.

Viewing 115 - 117 of 201 Reviews

Jobs at University Federal Credit Union

IT Service Desk Analyst

Director, Mortgage Subservicing

Part Time Teller - Galveston

Galveston, TX

View job

Personal Financial Representative - Ben White

Personal Financial Representative - North Guad

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University Federal Credit Union

University Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

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Great benefits

Incredible Culture... Incredible Service

Great Company, Bad Department

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