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University Federal Credit Union

Engaged Employer

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews
3.0
Mar 30, 2011

Epitome of a dead end job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of people who work at UFCU are great and create a wonderful working environment. As others have mentioned, the culture is relatively laid back, though there is more emphasis on selling products to members than perhaps there used to be. Supervisors and Managers are great and usually care about their employees. Co-workers have a true sense of team work, which also contributes to the good working environment. Retirement benefits (company sponsored 401k) are very good and they have a great FMLA policy to allow both women and men to take off extended time for family medical leave (including births of children).

Cons

Executives are often distant and several senior managers don't really seem to take an interest in the development of their employees and are often immersed in meetings making them unavailable to staff. As others have mentioned, there is little to no opportunity for advancement within the company, which results in employees often making lateral moves within the organization in order to broaden their experience. Development of employees into leadership (or higher paying) positions is likewise stifled. HR will tell all applicants that they pride themselves with 'promoting from the inside,' but the reality is there hasn't been a significant internal promotion in quite sometime. Employee compensation is woefully inadequate for the amount of work that is required and market research shows that for an organization of their size, UFCU underpays their employees considerably. Also, some executive initiatives/ decisions are extremely poorly executed, resulting in both staff and member frustration. Executives have also been known to suddenly restructure the organization, giving little notice to the employees affected.

5.0
Jul 15, 2010

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UFCU is a great place to work. The organization has a really great corporate culture. The senior management manages the organization really well. It is an organization to be proud to work for, it really makes you have ownership of your work.

Cons

Not as many opportunities for advancement as I would like.

4.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits package is amazing. Matching 401(k) plus a great health plan, even for part timers. As a non-profit, the culture is very laid back. Management doesn't stress the employees to sell products, so as employees, we're free to give the best advise possible to people without having to sell something we know wouldn't be in their interest. Oh, and Tony Budet is probably the best CEO anyone could ask for. Just spend 10 minutes with him and you'll see why. He's genuine, cares for the employees, and has monthly lunch outings with any employees who care to sign up for them.

Cons

A drawback to this is that if you're a go-getter, you'll feel stifled in that your income is largely limited to your salary. There is a bit of favoritism that some of the managers display towards longer-term employees. There is almost no management turnover, so some of the managers have been in the same spot for a decade, are a bit apathetic, and don't seem to connect with newer employees.

Viewing 199 - 201 of 201 Reviews

Glassdoor has 213 University Federal Credit Union reviews submitted anonymously by University Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if University Federal Credit Union is right for you.