Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 37 reviews)); "Great people who really care" ((in 14 reviews)); "UFCU offers the bet benefits in the industry with competitive pay." ((in 10 reviews)); "Work life balance is amazing." ((in 9 reviews)); "The benefits package is amazing." ((in 7 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 11 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "This is to increase numbers because these people come from high pressure sales environment and this is what the replacement CEO wants." ((in 3 reviews)); "The CEO's leadership style was delegate and empower." ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews

2.0

May 2, 2019

"great culture" is great myth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Friendly people *There are plenty of opportunities to make a difference. *Pay is relatively competitive.

Cons

*The wonderful "culture" is talked about all the time, but it happens in silos. *Senior leaders act friendly, but don't turn your back.... *Executives speak of wonderful stories of how members were helped. We didn't hear about failures of how we lost members and how to focus strategy on the things that matter. *Executives are really "old school". How you dress matters more than what you accomplish. *If you are seeking a company that wants to make business processes and systems better, UFCU will frustrate you.

University Federal Credit Union Response

7y

We appreciate you taking the time to provide us with your feedback and are glad to hear you enjoyed the friendly atmosphere and the competitive compensation we offer at UFCU. We agree that there are plenty of ways to make a difference here! We are open to learning more about opportunities for improvement and would welcome further dialogue. Feel free to reach us at HumanResources@ufcu.org to discuss further.

3.0

Mar 3, 2019

Beware snowflake culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Company with a social purpose that is well respected in the community. The people are good, except as noted below.

Cons

Beware snowflake creating culture that does not allow people to be challenged or held accountable and as a result people are not honest with each other. Not a good environment for someone who values high performance or accountability or is a change agent. People who are minimally competent, go along to get along and like a care taker role will do well.

University Federal Credit Union Response

7y

Thank you for providing us with your feedback. We were glad to hear that our social purpose mission of serving the community keeps you connected and engaged with us. We are interested to hear more about your comments as we strive to provide an environment where people are encouraged to be transparent, grow, and take on new responsibilities. Feel free to reach us at HumanResources@ufcu.org to discuss further. Thank you!

2.0

Dec 24, 2018

Only good if you know the right people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, competitive pay, Tuition Reimbursement

Cons

Difficult to advance unless you know the right people, limited work/life balance, certain depts are very slow and limited when it becomes to improving processes; Company's technology is lackluster

University Federal Credit Union Response

7y

Thank you for providing us with your feedback. We are happy to hear that you are enjoying our benefits, competitive pay, and tuition reimbursement programs. We are interested to hear about the innovative ideas you have about growth, development, and improving processes as we continually strive to make enhancements. Feel free to reach us at HumanResources@ufcu.org to discuss further. Thank you!

Viewing 118 - 120 of 201 Reviews

Jobs at University Federal Credit Union

Member Services Representative I