Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 32 reviews)); "Great people who really care" ((in 16 reviews)); "Pay was good and good learning tools" ((in 11 reviews)); "Work life balance is amazing." ((in 8 reviews)); "The team I worked with at UFCU was absolutely amazing!" ((in 6 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 13 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "This is to increase numbers because these people come from high pressure sales environment and this is what the replacement CEO wants." ((in 3 reviews)); "The CEO's leadership style was delegate and empower." ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews

4.0

Apr 22, 2016

Excellent Culture and Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Member focused. Great core organizational values. Excellent benefits. Caring flexible culture. Competitive pay.

Cons

Too many management layers, information is not always shared timely to those who need to know what is going on across the organization.

4.0

Mar 20, 2016

First Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Committed to focusing on professional development.

Cons

Executive decisions are sometimes not thought out well and effectively communicated to employees.

1.0

Jan 19, 2016

A case study in how a change of leadership can ruin a company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great people who genuinely care about the work they do. I've never worked with a more caring genuine group of people.

Cons

When I started the Vice Presidents were empowered to lead their respective units. The CEO's leadership style was delegate and empower. Mid way through my tenure, the CFO took over leading all internal operations so the CEO could focus externally on politics and philanthropy. This change resulted in a more micro-manager/results-focused leader. Over time he replaced true leaders with those that were more in line with his style changing the culture of UFCU for the worse (as others have noted). Nowhere is this new style more apparent than within IT where the switch from a true leader to a micro-manager has resulted in massive departures in less than a year's time. It used to be you felt valued and cared for as a person at UFCU. By the time I left I felt like a cog in the machine plain and simple.

Viewing 157 - 159 of 201 Reviews

Jobs at University Federal Credit Union

Member Services Representative

Marketing and Member Insights Analyst

Member Services Representative I

Austin, TX

View job