Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 32 reviews)); "Great people who really care" ((in 16 reviews)); "Pay was good and good learning tools" ((in 11 reviews)); "Work life balance is amazing." ((in 8 reviews)); "The team I worked with at UFCU was absolutely amazing!" ((in 6 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 13 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "This is to increase numbers because these people come from high pressure sales environment and this is what the replacement CEO wants." ((in 3 reviews)); "The CEO's leadership style was delegate and empower." ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews

2.0

Dec 7, 2015

Eh

Teller

Recommend

CEO approval

Business Outlook

Pros

Great community, great co-workers, great members

Cons

new upper management treats employees as numbers

1.0

Nov 12, 2015

A perfect example of why CUs don't deserve tax exempt status

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The core people who are still there care about the organization and the membership. They are involved in the community if it makes financial sense for them. Might still be a decent PT college job due to banker's hours and holidays off.

Cons

The current leadership team is pure banking and make me glad I got out while I could. While they are involved in the community it's only as a marketing position if they can use it for profit. E.g., UFCU Disch-Falk field in East Austin? Sure! A UFCU branch in Westlake? Sure! A UFCU Branch (or even ATM) in East Austin where A LOT of their underserved customers (yes, customers, they're not treated like true members.) live? Not a chance. Let RBFCU (from San Antonio) open a branch. The NCUA let RBFCU open a branch in UFCU field of membership as even they indicated that UFCU was not serving them. Everything this place has become is simply an homage to the CEO's ego. If UFCU wants to be a bank, it should be taxed like one. Long story short, good people who care about membership and not just about their own personal achievement are either pushed out or have run away from this place.

4.0

Oct 5, 2015

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked here over a year while in college and for being a part time position they offered a great benefits package. Progressive company with awesome company culture.

Cons

Not very many negatives other than a required sales quota.

Viewing 160 - 162 of 201 Reviews

Jobs at University Federal Credit Union

Member Services Representative I

Austin, TX

View job

Part Time Teller - Lakeline

Area Personal Financial Representative