Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 40 reviews)); "Great people who really care" ((in 15 reviews)); "Pay was good and good learning tools" ((in 10 reviews)); "Work life balance is amazing." ((in 8 reviews)); "Great company who cares for employees" ((in 6 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 10 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 7 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "Hard to move up, favoritism in some teams" ((in 4 reviews)); "This is to increase numbers because these people come from high pressure sales environment and this is what the replacement CEO wants." ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews

4.0

Mar 14, 2025

Great Entry-level Employer

Personal financial representative iii

Recommend

CEO approval

Business Outlook

Pros

From Teller to PFR III, there are clear directions for advancement. The pay is in the 95th percentile. There are also opportunities to move into different departments. There is a sense of community and care.

Cons

Leaders of UFCU say it's like a family. Sometimes, it's like a gossipy, dysfunctional family. Still probably worth dealing with some of that for how high the pay is if you work hard.

2.0

Mar 4, 2025

Popularity Contests but coworkers are great

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

-Good work life balance -Good benefits -The people that care are super reliable -Hybrid schedule

Cons

-Managers are always in meetings, never there so puts work on the team leads -If the managers like you, you’ll do well and can advance; but if they don’t, you’ll know and they’ll ding you for anything and everything -Too many changes at once without care to the departments affected -Not accommodating to certain disabilities -high turn over and not competitive pay

5.0

Feb 14, 2025

Outstanding Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Benefits Culture

Cons

RTO is creeping in slowly, Good people may leave the org due to this.

Viewing 19 - 21 of 201 Reviews

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