Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,361 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 378 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 117 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 54 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Awful upper management, they do not care about lower level employees." ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,417 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 27, 2023

Say the right things but upper management doesn't put into action

Sr client experience consultant

Recommend

CEO approval

Business Outlook

Pros

I think the pay is fair but I haven't looked around in years. Good PTO. Okay health insurance

Cons

Earlier this year they decided to discriminate against remote workers. Unum offered remote jobs then decided that if you were a remote worker you would be last considered for promotions or other opportunities. Preference would be given to in office employees. Now after working remote for 5 years they are revoking their work from home agreements. If you live within 50 miles of an office you have to go in. This is not going back to pre-pandemic arrangements. I was remote before Covid. My job description that I applied for was a remote job. I would not have applied otherwise. The upper management says all the buzz words but they don't care about the employees or what is best for them. They constantly make changes that come out of no where that affect employees.

1.0

Aug 20, 2019

H1B destroying on shore workers while outsourcing taking jobs too

Software engineer

Recommend

CEO approval

Business Outlook

Pros

PTO and benefits are good, not much else to compliment

Cons

Since the new CIO has joined Unum, the information technology workers have systematically been laid off and replaced by H1B workers from India. There are likely more H1B and offshore workers in information technology than there are citizen workers. There is essentially NO career potential for an American citizen IT worker. While Unum is dedicated to diversity and inclusion, there is a noticeable lack of diversity in hiring of the highest levels of IT management. The CIO, being from India, has predominantly filled most Sr level management positions with friends from former employers. It would appear there is a prejudice against American citizen IT workers.

5.0

Apr 7, 2018

Work hard & the sky is the limit at Unum!!!

Customer service specialist i

Recommend

CEO approval

Business Outlook

Pros

Numerous career growth opportunities, promotions/shifts based on individual work ethic instead of popularity. Benefits available from day one, good amount of PTO hours.

Cons

They literally have the most ridiculous attendance policy. They don’t give you any sick days or unplanned pto days. If you’re literally dying with the flu & have to call in bc you can’t work and don’t wanna get your coworkers sick, you get an occurrence. That wouldn’t be so bad if occurrences didn’t play a big part in shift schedules & promotions. When a company does not offer any sick days it just rubs you the wrong way and looks like they do not care about their employees well-being. 11:30-8pm shift is the absolute worst! No work-life balance and employees never get to be with their families. Hire more west coasters and/or close at 6pm.

Viewing 4 - 6 of 1,417 Reviews

Jobs at Unum

Client Experience Representative I- Ask Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Say the right things but upper management doesn't put into action

H1B destroying on shore workers while outsourcing taking jobs too

Work hard & the sky is the limit at Unum!!!

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