Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,361 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 378 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 117 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 54 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Awful upper management, they do not care about lower level employees." ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,417 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 29, 2016

Was a great company, now changing a lot and future is unclear

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great PTO package, fair salary, great add'l benefit offerings (eg, long term care, life, ad&d, etc). Worth noting that for an insurance company, the work feels more noble than others - Unum's products are literally there to help when people are facing tough situations. It's helpful to be aligned with a worthy cause for those times when typical work challenges get you down.

Cons

Rampant ageism. It's increasingly clear that only executives get to retire on their own time - others are "job eliminated." Regular restructuring results in many position cuts, even top performers - no job is safe anymore.

1.0

Mar 16, 2016

Stay Away!

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

-Nice office -Flexible schedule -Parking -Decent PTO -Annual bonus

Cons

-Mediocre starting salary -Micro managing supervisors -Punitive environment (threatened by performance plans, no promotions, etc if you make any mistakes) -NO room for growth -Foster unhealthy competitive environment btn employees to get what they want out of you then don't give you recognition for your extra work -Endless meetings with no clarification of what is needed -No creativity in the work, you end up feeling like a robot all the time -Lack of employee morale -Management fakes concern for well being of their employees -Getting any time off around holidays is like the Hunger Games (may the odds be ever in your favor) -Bullying culture -If you express your concern with the work or have any sort of opinion, you are labeled a "complainer" -Basically what Hell on earth is like

1.0

Apr 13, 2015

Always wondering about your job

Systems consultant ii

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good Benefits Smart, very dedicated employees Low morale

Cons

Continually doing re-orgs. Apparently they can never get it right. Always worrying about job elimination Very top heavy. Too many AVP's/VP's

Viewing 10 - 12 of 1,417 Reviews

Jobs at Unum

Client Experience Representative I- Ask Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum

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Was a great company, now changing a lot and future is unclear

Stay Away!

Always wondering about your job

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