Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,371 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 86 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 51 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "Poor leadership often led to conflicting department goals" ((in 36 reviews)); "upper management is deceitful" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,428 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Sep 9, 2016

Mixed Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent paid time off available from date or hire with potential to earn more based on tenure. Great disability benefits. Cafeteria on-site.

Cons

Pay raises within roles is low and based on performance compared to peers. Even if you have a glowing review, there are limited "spots" to give top performers the highest percentage of a raise during annual review.

5.0

Aug 12, 2016

Great company to work for!

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

The people are friendly, hardworking, and helpful. There is plenty of opportunity to advance within the company- whether you want to stay in one position or department and excel, or if you want to move throughout the company. Wonderful benefits, and just extremely organized as a corporation.

Cons

There are some positions that work later shifts, however, these shifts end by 8:00 p.m. and once you gain seniority, you can work a shift that better suits your needs, if you choose.

1.0

May 1, 2016

STD Disability Benefits Specialist in Glendale, CA office

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible start time, as long as youre at work between the core hours of 9am-3pm.

Cons

Long hours, minimal room for advancement, minimal guidance or support by managers, very hard to take vacation time due to company's structure. Overtly scrutinizing of weekly metrics. Very low annual increase (1%-2% for most people).

Viewing 166 - 168 of 1,428 Reviews

Jobs at Unum

Unum Scholar Intern - Chattanooga, TN

Unum Scholar Intern- Portland, ME

Unum Scholar Intern - Columbia, SC

Benefit Specialist Trainee

Benefit Specialist Trainee - Portland

Unum

Unum reviews

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Mixed Review

Great company to work for!

STD Disability Benefits Specialist in Glendale, CA office

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