Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,377 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 371 reviews)); "Very flexible with school schedule and good pay." ((in 146 reviews)); "Enjoyed time working there and thought the people were great" ((in 120 reviews)); "Awesome culture and great people to work with" ((in 83 reviews)); "work life balance is good" ((in 81 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 83 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "Bad training and no down time" ((in 51 reviews)); "Awful upper management, they do not care about lower level employees." ((in 29 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,433 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 10, 2021

Look Elsewhere for talented leaders that care about people

Human resources

Recommend

CEO approval

Business Outlook

Pros

Benefits, location, salary, my direct team

Cons

Leadership changes in past 5 years have tanked the share price, contributed to the departure of talented people and some leaders should have been fired for cause a long time ago

1.0

Jun 6, 2020

Painfully Mundane with no work life balance

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

PTO is excellent... but you will need it, great 401k match

Cons

Subpar training, 6 weeks classroom environment does not even remotely prepare you for your on floor experience. Micromanagement. Lots of waiting to approve claimants. No one is on the same page from mentors to leads to management. Everyone has a different idea of how to approve a claim. Mentor will tell you to do it one way, management another then lead another. Monotonous repeat work. Gossipy environment and lack of support. Workflows somewhat contradicting. Expectations for completion of daily work is unrealistic. This is not a 40 hour work week. Pay is mediocre for workload.

1.0

Jan 22, 2020

not worth your time.

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

The position is salary so you can take an hour lunch if you can manage the caseload. They also have a once a year bonus depending on performance.

Cons

This company does not have a training, they say they do but basically they just tell you what you did wrong instead of training. The managers are so biased and they have their buddies that they like and if you are not one of them they will push you around.

Viewing 265 - 267 of 1,433 Reviews

Jobs at Unum

Supervisor, Virtual Enrollment Solutions

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Look Elsewhere for talented leaders that care about people

Painfully Mundane with no work life balance

not worth your time.

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