Upgrade reviews

3.9

69% would recommend to a friend

(435 total reviews)
avatar

Renaud Laplanche

84% approve of CEO

69% positive business outlook

Upgrade has an employee rating of 3.9 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upgrade employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

435 reviews
1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’ve ever wondered what it’s like to work inside a fraternity house, this place delivers. Lots of sports talk; football, basketball, golf… all day, every day. Great place if you enjoy doing someone else’s work while they watch ESPN. You’ll learn patience. A lot of it.

Cons

If you’re a woman, you’ll notice quickly that professionalism is optional… for them. Actual work ethic is rare and not exactly rewarded. Managers with zero managerial experience somehow make all the decisions. Quotas built for superheroes, not humans. Big accounts magically disappear into managers’ pockets. Culture fit means: “Are you one of the bros?” Raises? Only if you're a “manager.” Tenure means nothing. Pay is impressively low for the amount of chaos you endure.

1.0
Nov 18, 2025

never join

Recommend
CEO approval
Business Outlook

Pros

absolutely nothing is what i feel

Cons

favouritism no documenation hire fast fire faster culture poor work culture

3.0
Nov 18, 2025

The Upgrade way

Recommend
CEO approval
Business Outlook

Pros

Not micro managed Lots of growth in different areas of the comply (vertical and lateral)

Cons

Unorganized Company culture spirals Retaliatory Leadership

Viewing 22 - 24 of 435 Reviews

Glassdoor has 461 Upgrade reviews submitted anonymously by Upgrade employees. Read employee reviews and ratings on Glassdoor to decide if Upgrade is right for you.