employer cover photo
employer logo
employer logo

Upland Software

Is this your company?

Upland Software reviews

3.3

52% would recommend to a friend

(61 total reviews)
avatar

Jack McDonald

47% approve of CEO

47% positive business outlook

Reviews by job title

61 reviews

Reviews about "Compensation"

Return to all reviews
3.0
May 11, 2018

Good for your product, probably not as good for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was not hired by Upland, but was part of an acquisition (as is true of many Upland employees.) When it acquires your company Upland consolidates as many shared services as possible, then to some extent leaves you alone. The corporate culture of your business unit remains much the same as it was at the time of the acquisition. The shared services can give you some tremendous new resources for product development. Unlimited PTO, though it's between you and your manager how much you can really take. It could be more or less than you'd take otherwise. It's a benefit to Upland because they don't have to carry accrued vacation time, and they don't have to pay you out of it if you leave. Remote work is encouraged, though it's not for everyone. It's clearly a cost-saving measure for the company. They'll provide equipment, but you'll have to pay for your own Internet and cell phone, even if you're a road warrior. They know how acquisitions work - it's what they do. It will go pretty smoothly and quickly, because they'll have to get ready for the next one. Everyone I've been in direct contact with is just as nice as can be.

Cons

Many of the acquired companies were small and not doing very well. As a result they bring immature processes, and that's reflected in the company as a whole. Policies are thoroughly anti-employee. On day 1 of your acquisition, you'll hear lots about how Upland will take care of your customers. You'll hear almost nothing about how they'll take care of you. You're not a priority. The employment documents you'll be forced to sign will make that very clear. Benefits are mediocre and travel policies are a disgrace. The bonus plan is weak. The business model is just weird. Growth is intended to be through acquisition and expansion in existing accounts, and not new business. That doesn't feel very sustainable. Management stated earlier this year that they're ready to start looking at organic growth, so that may change.

3.0
Apr 2, 2018

Great co-workers, corporate structure out of touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty to learn Great collaborative team Middle management stays engaged

Cons

Corporate mostly interacts with each other to make decisions between departments Policies don't jive with company direction Pay well below national and local averages On-call hours 7-days a week

4.0
Nov 28, 2017

Fast-paced, customer focused

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upland strives to provide its software solutions, along with an outstanding customer experience, as efficiently as possible. This enables teams to be creative in finding solutions at how best to achieve that balance. Upland is fast-paced and ever-evolving and definitely not top-heavy in terms of middle management. That means employees have a good deal of autonomy where expectations are clear and you're accountable to results, but not micro-managed. If you thrive in that kind of environment you will love Upland. Work-from-home options, competitive pay, open time off policy and great health-care are a few of the other benefits.

Cons

No 401k match or cell phone reimbursements

Viewing 52 - 54 of 61 Reviews

Glassdoor has 487 Upland Software reviews submitted anonymously by Upland Software employees. Read employee reviews and ratings on Glassdoor to decide if Upland Software is right for you.