Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
Dec 2, 2021

Excellent company

Recommend
CEO approval
Business Outlook

Pros

Great people, culture and benefits

Cons

Over worked and stressed out

5.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Culture: The culture is driven by the employees and this company is filled with smart, caring, responsible, and well-rounded people. The employees here value teamwork, transparency, and accountability. Everyone has a voice and a platform to voice out their feelings, questions, and opinions. There are several ERG groups that you can join - where you can voice out your concerns and celebrate the wins. They have TGIF- where you can voice out your concerns and ask the founders (or any leaders in the organization) ANY questions. If you have any concerns or questions that you don't want to voice out in front of the entire team, you can directly meet with the leads. The leaders here have office hours you can go to. I highly suggest taking advantage of these office hours and pick their brains. Company Values and Mission: The mission of this company is something to be proud of. The mission is to expand access to credit and they are doing exactly that! - This company loves hiring underwriters from traditional banks. These underwriters are often in disbelief whenever they are about to approve a loan for a borrower that would have not qualified their former jobs. Everyone in the company live and breath the following 5 values: -Every second counts -Do the right thing even when it’s hard -Make clever use of numbers -Be smart and know you might be wrong -Don’t assume it can’t be done When it comes to working and getting the job done, everyone leaves their ego out the door. <-- I really miss this. This team does not take any shortcuts. They really believe in doing the right things...even if the right things will require a lot of effort, time, and resources. Leadership: If you're going to be in Ops, you're very lucky. The new Regional Head of Operations in Columbus, OH is phenomenal. The Head of Operation is one of the most caring people I've ever met. She's is an incredible boss and mentor. Other pros: Swag - This company will give you awesome swags - Patagonia vests, North Face jackets, shirts, socks, North Face backpacks, All Birds shoes, picnic blankets, mugs, and water bottles. Tech Budget - You get a yearly tech budget. You can use this to buy headphones, monitors, earphones, and keyboards. Fitness Budget- You get $500 every year that you can use to pay for your gym. Catered Food - Free lunch at the office every day (including weekends).

Cons

The company is becoming a bit corporate and losing its startup identity.

Viewing 298 - 300 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.