Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
May 11, 2017

great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and job wages

Cons

not much opportunities to move up

5.0
Dec 8, 2016

Operations

Recommend
CEO approval
Business Outlook

Pros

The culture and environment is one of the best I've ever worked with and it starts with the people. The people who work at Upstart are loose, friendly, and makes coming to work something to look forward to. Like any startup, Upstart has opportunities for professional growth, but those opportunities have to be earned through initiative and hard work. Employees are encouraged to seek out extra roles and responsibilities, which lead to further areas of growth once they demonstrate their capabilities and strengths

Cons

In operations and customer service, there is a repetitiveness to the job, which can be a grind. Like any customer service position, there will be difficulties in maintaining composure when dealing with frustrated and/or angry customers

5.0
May 25, 2016

"Great place to work and learn"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upstart is a great start up to work at. - Amazing smart people to as colleagues, who will challenge you to work hard but also play hard. - Culture is the best part about working here. If you ever have a concern, idea, or just need to talk about something there is a team member, manager or even a founder who have an open door policy to chat. -Transparent team - See many sides of the business which you would not even hear about in a large organization. - Know everyone at the company - It's very transparent with metrics on how the company is performing and where we are headed. - If you put effort into making this a great place you will receive ten times more back. - Dogs are also always around!

Cons

Not much. Lunch is no longer catered but it is healthier to bring your own and snacks are good.

Viewing 376 - 378 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.