Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I joined Upstart looking for a challenging startup environment with a healthy work/life balance and greater responsibility than I had at my previous company—a tall order for sure, but Upstart has come through in every way. The founding team and executive staff are incredible (CTO in particular gets a special shout out from me), benefits and compensation are great, and the work is in service of a product that helps normal people in a not-insignificant way. The environment is one where everyone is working as hard as they can to make good things happen—it's incredibly motivating. The company is small enough at this point that I can attest that literally nobody is a jerk, and everyone feels like a vital part of the success.

Cons

Office is a little far away from stuff (although there's a great cafe with a wide variety in the neighboring building).

5.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Upstart is a great place to work. The team is wicked smart, great to work with and there are no ***holes. Management listen to what you say, everything is up to be changed if you suggest a better way and more importantly, they care. It's very transparent, you can see all the metrics of how well the business is doing in multiple TVs around the office, there are no secrets and everyone have an open door / open mind policy. Dogs are allowed and the environment is good. No politics. Snacks are pretty good.

Cons

Lunch used to be catered but isn't anymore.

5.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

- It might be easy to roll your eyes when people from Upstart say how open their culture is, but it's true; it's more open than any other place I've worked at (in the last 13 years). At a company wide-level, financial success & distress, public incidents, important non-public business metrics are all openly discussed. You can ask questions about them and anything else (yes, nothing is Off-Limit!) directly to the founders, CEO, CTO directly at the weekly Q&A. - One great thing about Upstart, in contrast to other comparable lending companies, is how we have a pretty singular focus "to help people achieve Financial Fitness". This sentiment echoes across the board...where we count our success "by not the number of loans originated BUT by the number of people we have helped attain financial fitness " - Highest rating on Credit Karma and great reviews and feedback from the folks we have helped. I read back to myself, a new feedback everyday which makes my belief in our mission more stronger!! - I own and have a the say in my engineering department which makes this a perfect place to work for me. Opportunities to grow and contribute are endless here and all you need is commitment, ownership and skill to have it....no BS or work-politics here! - Finally, my yet another favorite: if you aspire to work on the latest and the greatest bleeding edge technology then this is where you got to be! I have been working on the newest cloud based technology stuff (IaaS, PaaS)...which is a great career development - Great tech budget, fully stocked kitchen, meal reimbursement, no cap on vacations

Cons

- Need more company outings and social gatherings

Viewing 379 - 381 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.